Assistant Manager (01117) 4910 Washtenaw Ave

Domino's Franchise•Ann Arbor, MI

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including store operations, staff performance, customer relations, and cost, inventory, and cash controls. The role sets an example for the crew, follows all policies and procedures, and supports team members in meeting store standards. It offers opportunities to progress from assistant manager to general manager and potentially franchise owner. The position involves operating equipment; stocking ingredients and supplies; preparing products; receiving and processing telephone orders; taking inventory and completing paperwork; and cleaning the equipment and facility daily. It also requires communicating with customers and coworkers, handling transactions, and entering orders using a computer keyboard or touch screen. Work takes place in a pizza store with varying temperatures and may involve outdoor tasks, food odors, cornmeal dust, cramped spaces, hot equipment and surfaces, sharp edges, and moving mechanical parts. Physical activities include standing, walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, squatting, and continuous reaching and hand use.

Requirements

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to lift and handle deliveries weighing up to 50 pounds.
Ability to perform the physical activities described, including standing, walking, carrying, pushing or pulling, occasional climbing, bending, squatting, reaching, and frequent hand use.

Responsibilities

Take responsibility for everything that happens during the shift.
Manage staffing, paperwork, cost controls, cash control, food management, scheduling, store image, adherence to standards, customer service, attendance and punctuality, transportation to and from work, store cleanliness, marketing, and profitability.
Set an example for the crew and follow all policies and procedures, while expecting the same from the team.
Operate store equipment.
Stock ingredients from the delivery area to storage and work areas, including the walk-in cooler.
Prepare products.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and the facility daily.
Communicate with customers and coworkers to process orders by telephone and in person.
Enter orders using a computer keyboard or touch screen.
Unload and move deliveries, and stock ingredients and supplies.