Assistant Manager (01101) 953 Washtenaw Ave

Domino's Franchise•Ypsilanti, MI

About The Position

As a Domino’s Assistant Manager, you are responsible for everything that happens during your shift and for the success of the store and its staff. You support and train team members, set an example by following company policies and procedures, and help drive the store’s sales, customer service, and profitability. The role offers opportunities to progress to general manager and franchise owner. The position includes managing staffing, paperwork, cost and cash controls, inventory, food management, scheduling, store image and standards, customer service, attendance, cleanliness, marketing, and profitability. It also involves operating store equipment, preparing products, processing telephone orders, taking inventory, and cleaning the equipment and facility daily. Work takes place in a restaurant environment with varying temperatures, food-related fumes and dust, hot surfaces, sharp edges, moving mechanical parts, and occasional outdoor tasks in adverse weather. The work involves frequent standing, reaching, and hand use, along with walking, lifting, carrying, pushing, pulling, bending, occasional crouching, and infrequent stair or ladder use.

Requirements

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills for taking and processing orders.
Motor coordination to make precise, rapid movements with the eyes, hands, and fingers.
Ability to use near- and mid-range vision, depth perception, and distinguish hot from cold surfaces.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform the stated physical tasks, including standing, walking, lifting, carrying, pushing, pulling, bending, reaching, and occasional crouching or climbing.
Transportation to and from work.

Responsibilities

Take responsibility for all store operations during the assigned shift, including cost, inventory, and cash controls and customer relations.
Set an example by following all policies and procedures and expecting the same from the crew.
Support and train team members and help improve team performance.
Manage staffing, paperwork, scheduling, food management, attendance, and punctuality.
Maintain store image, standards, cleanliness, and customer service.
Contribute to marketing and store profitability.
Operate store equipment and stock ingredients from delivery areas into storage and work areas.
Prepare products and receive and process telephone orders.
Take inventory and complete related paperwork.
Clean equipment and the facility daily.
Unload and handle ingredient and supply deliveries, including moving and stocking cases weighing up to 50 pounds.
Use a computer keyboard or touch screen to enter orders.