General Manager I - Distribution

DHL (Supply Chain)•Fort Worth, TX

6d•$120,000 - $155,000•Onsite

About The Position

The General Manager I oversees warehouse operations at DHL Supply Chain, ensuring efficient and accurate receiving, storage, and shipping. The role develops and implements strategies to improve processes, reduce costs, and increase productivity, while leading and developing Operations Managers and staff and fostering a safe, productive, and collaborative work environment. The General Manager uses warehouse management systems, automation, and other technology to track inventory and performance and identify improvements. The position manages vendor relationships and site operations in accordance with the commercial agreement, prepares and analyzes operational reports, and maintains close daily customer relationships to support satisfaction. The role is responsible for the site's profit and loss and prepares and presents monthly and quarterly business reviews to the customer. DHL Supply Chain describes its organization as business casual, with a focus on teamwork, associate development, training, and continuous improvement. The role is onsite.

Requirements

At least 5 years of managerial or supervisory experience.
At least 2 years of experience in a supply chain, warehousing, or distribution environment.
Staff management experience.

Nice To Haves

Experience in Third Party Logistics (3PL) and/or Contract Logistics.
P&L management experience.
Project management experience.
Bachelor’s degree or equivalent.
Warehouse Management Systems (WMS) experience.

Responsibilities

Oversee day-to-day warehouse operations, including receiving, storing, and shipping goods efficiently and accurately.
Develop and implement strategies to optimize warehouse processes, minimize costs, and maximize productivity.
Lead, motivate, coach, and support Operations Managers and staff, while developing a strong team culture.
Ensure compliance with safety regulations and company policies, and oversee facility operations and personnel activities to maintain a safe, clean, and efficient working environment.
Use warehouse management systems (WMS), automation, and other technology to track inventory, monitor performance metrics, and identify areas for improvement.
Manage vendor relationships and ensure cost-effective services and supplies while managing the site in accordance with the commercial agreement.
Prepare and analyze reports on warehouse performance, inventory levels, and other key metrics to inform decisions and drive continuous improvement.
Lead customer relationships through close daily contact to support strong connections and customer satisfaction.
Manage the site's profit and loss (P&L), which is directly influenced by customer relationships.
Prepare and present Monthly/Quarterly Business Reviews (MBR/QBR) to the customer, leveraging team collaboration.