General Manager - Distribution

Ryder • Miami Gardens, FL

4d

About The Position

Ryder is hiring a General Manager for its Supply Chain Solutions division in Miami Gardens, Florida. The role manages the overall financial, operational, and employee aspects of multiple accounts, and is responsible for profitable business retention and growth while meeting financial, employee, safety, and customer-satisfaction goals. The position is salaried at $130,000 annually, with an annual bonus incentive of up to 20% or more of salary. The regular schedule is Monday through Friday on the day shift, with availability to work other shifts as needed.

Requirements

• Bachelor's degree in business, logistics, or supply chain, or two additional years of relevant work experience.
• At least 5 years of relevant experience in supply chain, logistics, warehousing, or a related industry.
• At least 5 years of experience managing large, multi-level teams.
• At least 3 years of experience developing and implementing complete logistics solutions and project management.
• At least 1 year of experience managing customer KPIs.
• Demonstrated project management and facilitation skills.
• Strong oral and written communication skills.
• Ability to build and maintain professional relationships at all organizational levels, including peers, work groups, customers, and supervisors.
• Ability to work independently and as part of a team.
• Flexibility and self-direction in a fast-paced environment.
• Ability to multitask; strong organization and time-management skills.
• Attention to detail and excellent follow-up practices.
• Intermediate basic PC skills, including Microsoft Office.

Nice To Haves

• Master's degree in a related field.
• At least 5 years of experience managing, leading, and developing direct reports.
• At least 3 years of experience leading teams in a LEAN work environment.
• At least 3 years of profit and loss responsibility.
• Some sales experience (0 to 1 year).
• Some multi-client experience (0 to 1 year).
• Advanced knowledge of truck brokerage.
• Advanced knowledge of the RD/Logistics/Transportation industry.
• Advanced knowledge of Ryder Safety Programs.
• Intermediate knowledge of Ryder Financial Reporting and accounting procedures (Walker).
• Advanced knowledge of the RD2000 computer system.
• Advanced knowledge of Ryder products and services.
• Advanced knowledge of the Ryder sales process.
• Advanced knowledge of Ryder pricing models.

Responsibilities

• Set goals, assess skills, create individual development plans, support career development, conduct performance evaluations, and provide ongoing employee feedback.
• Document and address performance and disciplinary matters, including warnings and performance improvement plans for CLS.
• Identify situations that need to be elevated to the director.
• Develop direct and indirect reports and provide relevant HR skills training information.
• Conduct effective selection of qualified personnel and maintain corrective staffing levels to avoid unnecessary use of outside labor.
• Create location processes, maintain SCLM, and cross-train CLS and CLC.
• Address customer satisfaction and resolve customer problems.
• Review KPI tracking and drive improvement.
• Ensure staff are trained in Transportation/Distribution Management.
• Improve employee retention and reduce accidents compared with the previous year.
• Review and reduce unnecessary overtime.
• Follow up on Collision/Team Safety Reporting and Supervisor First Report of Injury reporting with LM.
• Recommend initiation or improvement of location processes and assign responsibility to CLC/CLS.
• Conduct ongoing self-audits of location processes and individual accountabilities.
• Complete SOX invoice reconciliation and revenue-recognition preparation for the FFM designee when the role is the highest level at the account.
• Invoice customers.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision benefits starting at 30 days.
• 401(k) savings plan with company match.
• Discounted employee stock purchase options.
• Employee discounts on tools, cars, appliances, travel, and more.
• Paid major holidays.
• Paid time off within the first year.
• Up to 12 weeks of paid maternity leave.
• Health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options.
• Paid time off for vacation, illness, bereavement, family, and parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager