General Manager III - Distribution

DPDHL•Lyman, SC
•$95,000 - $120,000•Onsite

About The Position

DHL Supply Chain is seeking an experienced operational leader to lead a new startup operation in Wellford, South Carolina. The General Manager III oversees warehouse operations and develops strategic processes to improve efficiency, productivity, and cost performance. The role leads Operations Managers and staff, promotes a safe and productive work environment, and contributes to the success of DHL Supply Chain’s contract logistics operations. The General Manager is responsible for site profit and loss and customer relationships, including regular customer contact and presenting Monthly and Quarterly Business Reviews. The role uses warehouse management systems, automation, and other technology to monitor inventory and performance, and works with vendors to provide cost-effective services and supplies while managing the site in accordance with its commercial agreement. DHL Supply Chain North America operates more than 500 facilities, employs over 50,000 associates, and manages more than 150 million square feet of operational space. The organization describes its environment as business casual and focused on teamwork, associate development, training, and continuous improvement.

Requirements

  • At least 5 years of managerial or supervisory experience.
  • At least 2 years of experience in a supply chain, warehousing, or distribution environment.
  • Staff management experience.

Nice To Haves

  • Experience in Third Party Logistics (3PL) and/or Contract Logistics.
  • P&L management experience.
  • Project management experience.
  • Bachelor’s degree or equivalent.
  • Warehouse Management Systems (WMS) experience.

Responsibilities

  • Oversee the day-to-day warehouse operations, including receiving, storing, and shipping goods efficiently and accurately.
  • Develop and implement strategies to optimize warehouse processes, minimize costs, and maximize productivity.
  • Lead, motivate, coach, and support Operations Managers and staff while developing a strong team culture.
  • Ensure compliance with safety regulations and company policies, and oversee operational and personnel activities to maintain a safe, clean, and efficient facility.
  • Use warehouse management systems, automation, and other technology to track inventory, monitor performance metrics, and identify improvement opportunities.
  • Manage vendor relationships and ensure cost-effective services and supplies while operating the site in accordance with the commercial agreement.
  • Prepare and analyze reports on warehouse performance, inventory levels, and other metrics to inform decisions and drive continuous improvement.
  • Maintain close daily contact with customers to strengthen relationships and support customer satisfaction.
  • Manage the site's profit and loss, which is directly influenced by customer relationships.
  • Prepare and present Monthly and Quarterly Business Reviews to customers, using strong team collaboration.

Benefits

  • Medical benefits
  • Dental benefits
  • Vision benefits
  • Prescription benefits
  • Discounted stock purchase
  • General Bonus Plan
  • 401K
  • Generous PTO policy
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