General Manager - Distribution

Ryder Supply Chain Solutions • Miami Gardens, FL

6d • Onsite

About The Position

Ryder is hiring a General Manager for its Supply Chain Solutions division in Miami Gardens, Florida. The role manages the financial, operational, and employee aspects of multiple accounts and is accountable for profitable business retention and growth while meeting financial, employee, safety, and customer satisfaction goals. The position is salaried at $130,000 annually, with an annual bonus incentive of up to 20% or more of salary per year. The usual schedule is Monday through Friday on the day shift, with availability to work other shifts as needed. Travel is not required.

Requirements

• Bachelor's degree in business, logistics, or supply chain, or an additional two years of relevant work experience.
• At least five years of relevant experience in supply chain, logistics, warehousing, or an industry-related field.
• At least five years of experience managing large, multi-level teams.
• At least three years of experience developing and implementing complete logistics solutions and project management.
• At least one year of experience managing customer KPIs.
• Demonstrated project management and facilitation skills.
• Strong oral and written communication skills.
• Ability to build and maintain professional relationships at all organizational levels.
• Ability to work independently and as part of a team.
• Flexibility and self-direction in a fast-paced environment.
• Ability to multitask, strong organization, and excellent time management.
• Attention to detail and strong follow-up practices.
• Intermediate proficiency in basic PC skills, including Microsoft Office.

Nice To Haves

• Master's degree in a related field.
• At least five years of experience managing, leading, and developing direct reports.
• At least three years of experience leading teams in a LEAN work environment.
• At least three years of profit and loss responsibility.
• Some sales experience (0 to 1 year).
• Some multi-client experience (0 to 1 year).
• Advanced knowledge of truck brokerage.
• Advanced knowledge of the RD/logistics/transportation industry.
• Advanced knowledge of Ryder Safety Programs.
• Intermediate knowledge of Ryder financial reporting and accounting procedures (Walker).
• Advanced knowledge of the RD2000 computer system.
• Advanced knowledge of Ryder products and services.
• Advanced knowledge of the Ryder sales process.
• Advanced knowledge of Ryder pricing models.

Responsibilities

• Set goals, assess skills, create individual development plans, support career development, evaluate performance, provide ongoing feedback, and administer disciplinary actions and performance improvement plans.
• Develop direct and indirect reports, provide relevant human resources skills training, select qualified personnel, and maintain appropriate staffing levels to avoid unnecessary outside labor.
• Create location processes, maintain SCLM, and cross-train CLS and CLC employees.
• Manage customer satisfaction and problem resolution, review and improve KPI performance, and ensure staff are trained in transportation and distribution management.
• Improve employee retention, reduce accidents compared with the previous year, and review and reduce unnecessary overtime.
• Follow up on collision and team safety reporting and supervisor first reports of injury with the LM.
• Recommend and assign responsibility for location process improvements, and conduct ongoing self-audits of location processes and individual accountabilities.
• Handle SOX invoice reconciliation and revenue recognition preparation for the FFM designee when the position is the highest level at the account, and invoice customers.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision benefits start at 30 days.
• 401(k) savings plan with company match.
• Discounted employee stock purchase options.
• Employee discounts on tools, cars, appliances, travel, and more.
• Paid major holidays and paid time off within the first year.
• Up to 12 weeks of paid maternity leave.
• Health, prescription, dental, vision, life insurance, and disability insurance options.
• Paid time off for vacation, illness, bereavement, family, and parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager