General Manager II - Distribution

DHL (Supply Chain)•New Whiteland, IN

3d•$105,000 - $135,000•Onsite

About The Position

The General Manager II oversees warehouse operations at DHL Supply Chain, ensuring the efficient and accurate receiving, storing, and shipping of goods. The role develops and implements strategies to optimize processes, control costs, and improve productivity. It leads Operations Managers and other staff, supports team development, and maintains a safe, clean, and efficient workplace in compliance with safety regulations and company policies. The General Manager uses warehouse management systems, automation, and other technology to track inventory and performance and identify improvement opportunities. The role manages vendor relationships and site operations in accordance with the commercial agreement, analyzes operational reports, and leads customer relationships through close daily contact. It is responsible for site profit and loss and for preparing and presenting Monthly and Quarterly Business Reviews to customers. This is a second-shift position with a standard Monday–Friday schedule of 4:30 PM to 2:30 AM; shifts typically run 10 to 11 hours depending on operational needs. The national salary range is $105,000–$135,000. The organization describes its environment as business casual and emphasizes teamwork, associate development, training, and continuous improvement.

Requirements

At least 5 years of managerial or supervisory experience.
At least 2 years of experience in a supply chain, warehousing, or distribution environment.
Staff management experience.
The job description lists a bachelor's degree or equivalent as preferred.

Nice To Haves

Experience in Third Party Logistics (3PL) and/or Contract Logistics.
P&L management experience.
Project management experience.
Bachelor’s degree or equivalent.
Warehouse Management Systems (WMS) experience.

Responsibilities

Oversee day-to-day warehouse operations, including receiving, storing, and shipping goods efficiently and accurately.
Develop and implement strategies to optimize warehouse processes, minimize costs, and maximize productivity.
Lead, motivate, coach, and support Operations Managers and staff, while developing a strong team culture.
Ensure compliance with safety regulations and company policies and oversee facility operations and personnel activities to maintain a safe, clean, and efficient working environment.
Use warehouse management systems (WMS), automation, and other technology to track inventory, monitor performance metrics, and identify areas for improvement.
Manage vendor relationships and ensure cost-effective services and supplies while managing the site in accordance with the commercial agreement.
Prepare and analyze reports on warehouse performance, inventory levels, and other key metrics to inform decisions and drive continuous improvement.
Lead customer relationships through close daily contact to support strong connections and customer satisfaction.
Manage the site's profit and loss (P&L), which is directly influenced by customer relationships.
Prepare and present Monthly and Quarterly Business Reviews (MBR/QBR) to customers, using strong team collaboration.