General Manager II - Distribution

DPDHL•Whiteland, IN

1d•$105,000 - $135,000•Onsite

About The Position

The General Manager II at DHL Supply Chain oversees warehouse operations and develops and implements strategic processes to optimize performance. The role leads Operations Managers and staff, fosters a safe and productive work environment, and contributes to the success of the facility and customer relationships. The position is onsite and scheduled for second shift, Monday through Friday, 4:30 PM to 2:30 AM; team members typically work 10- to 11-hour shifts based on operational needs. The national salary range is $105,000–$135,000. The General Manager is responsible for the site's profit and loss, which is directly influenced by customer relationships. The role manages the site in accordance with its commercial agreement, maintains close daily customer contact, and collaborates with the team to prepare and present Monthly or Quarterly Business Reviews. DHL Supply Chain describes its organization as business casual, with a focus on teamwork, associate development, training, and continuous improvement.

Requirements

At least 5 years of managerial or supervisory experience.
At least 2 years of experience in supply chain, warehousing, or distribution.
Staff management experience.

Nice To Haves

Experience in Third Party Logistics (3PL) and/or Contract Logistics.
Profit and loss management experience.
Project management experience.
Bachelor's degree or equivalent.
Warehouse Management Systems (WMS) experience.

Responsibilities

Oversee daily warehouse operations, including receiving, storing, and shipping goods efficiently and accurately.
Develop and implement strategies to optimize warehouse processes, minimize costs, and maximize productivity.
Lead and motivate Operations Managers and staff, providing coaching, guidance, and support while developing a strong team culture.
Ensure compliance with safety regulations and company policies, and oversee facility operations and personnel activities to maintain a safe, clean, and efficient working environment.
Use warehouse management systems, automation, and other technology to track inventory, monitor performance metrics, and identify improvement opportunities.
Manage vendor relationships and ensure cost-effective services and supplies while managing the site in accordance with the commercial agreement.
Prepare and analyze reports on warehouse performance, inventory levels, and other key metrics to inform decisions and drive continuous improvement.
Lead customer relationships through close daily contact to build strong connections and ensure customer satisfaction.
Manage the site's profit and loss.
Prepare and present Monthly or Quarterly Business Reviews to customers through strong team collaboration.