General Manager at KidStrong South Austin
About The Position
KidStrong South Austin is seeking a General Manager to lead center operations, sales, team development, and coaching. The General Manager creates an environment where coaches, children, and families can thrive, drives membership growth and member satisfaction, and helps make each day at the center successful. The role includes working four weekdays and one weekend shift and actively coaching three to five classes per week. The General Manager completes Coach Certification through KidStrong HQ Training. The General Manager supervises the Assistant General Manager, Lead Coach, and other coaches; collaborates with center team members and families; and coordinates with the Area Developer (Franchisee) and KidStrong HQ team members.
Requirements
- Experience coaching children aged 15 months to 11 years.
- Ability to communicate comfortably with parents and guardians.
- Practical experience with Google, Microsoft, and social media platforms.
- CPR certification or willingness to obtain it.
- Ability to work in a physically demanding environment.
- Ability to set and uphold high standards, lead by example, and pursue goals.
- Ability to teach, communicate clearly, remain professional under pressure, and treat others with respect.
- Ability to engage with high energy and clarity, mentor others, organize work, collaborate, and adapt to change.
Responsibilities
- Understand and manage center KPIs and financials.
- Build relationships with members and serve as a welcoming representative of the center.
- Maintain a clean center and smooth operations.
- Delegate tasks to the team.
- Work four weekdays and one weekend shift.
- Work with the team to set sales goals and fill class spots.
- Contact leads by phone and text and convert them into members.
- Arrange and attend local events.
- Inspire and develop the team.
- Recruit, onboard, and train coaches.
- Use KidStrong training tools to support professional development for yourself and others.
- Communicate through Slack and email.
- Deliver the KidStrong curriculum and actively coach three to five classes a week.
- Use the KS Coaches App to monitor attendance and achievements.
- Complete Coach Certification through KidStrong HQ Training.
- Supervise the Assistant General Manager, Lead Coach, and other coaches.
- Collaborate with center team members and families, and coordinate with the Area Developer (Franchisee) and KidStrong HQ team members.
Benefits
- Fun, energetic, and supportive work environment.
- Opportunity to make a difference in children's lives.
- Ongoing professional development and career growth.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
