General Manager - Sales & Retail | Akron Area

Wellsville Carpet Town Inc•Akron, OH

1d•$65,000 - $70,000

About The Position

Ashley | The Wellsville Group is seeking a results-driven retail leader to own the showroom's overall performance. The General Manager – Sales & Retail leads the sales team and store leadership to achieve business goals in a fast-paced, performance-driven environment. This hands-on role uses business insights and performance metrics to improve results, develop people, and drive sales. The position offers a base salary of $65,000–$70,000, plus an annual performance-based bonus opportunity of $23,000–$40,000. Benefits include health, dental, and vision coverage, PTO, and a 401(k) with company match. Employees also receive discounts on home furnishings, and the company emphasizes internal promotion, leadership development, and support from organizational resources and leadership partners.

Requirements

Retail leadership experience.
Demonstrated success leading sales teams and achieving measurable performance targets.
Experience managing KPIs, analyzing business results, and developing action plans to improve performance.
Ability to coach, develop, and hold team members accountable.
Strong communication skills and the ability to influence at all levels.
Ability to balance big-picture business goals with hands-on, day-to-day leadership.
Strong organizational skills and comfort using Microsoft Office and modern business tools.
High school diploma or equivalent.

Nice To Haves

General Manager or Store Manager experience is strongly preferred.

Responsibilities

Own showroom sales goals and key performance indicators, focusing the team on targets, productivity, and sales opportunities.
Review sales performance, conversion, individual productivity, and other business metrics; identify trends and develop action plans to improve results.
Coach the team on the sales floor through real-time guidance, consistent feedback, and reinforcement of effective sales behaviors.
Recruit, hire, develop, and retain talented employees; build a leadership bench and prepare future leaders.
Set clear expectations and performance standards, follow through on commitments, and foster accountability.
Oversee daily showroom operations and ensure company standards, processes, and initiatives are executed consistently.
Build a team that delivers exceptional customer service, strong selling behaviors, and lasting customer relationships.