General Manager - Sales & Retail | Cleveland Area
Wellsville Carpet Town Inc•Avon, OH
•$65,000 - $70,000
About The Position
Ashley | The Wellsville Group is seeking a results-driven retail leader to own overall showroom performance and lead the sales team and store leadership toward business goals. This hands-on position focuses on sales performance, business metrics, team development, accountability, daily showroom operations, and delivering results through an exceptional customer experience. The role is based in the Cleveland area.
Requirements
- Retail leadership experience.
- Demonstrated success leading sales teams and achieving measurable performance targets.
- Experience managing KPIs, analyzing business results, and developing action plans to improve performance.
- Proven ability to coach, develop, and hold team members accountable.
- Strong communication skills and the ability to influence at all levels.
- Ability to balance big-picture business goals with hands-on, day-to-day leadership.
- Strong organizational skills and comfort using Microsoft Office and modern business tools.
- High school diploma or equivalent.
Nice To Haves
- General Manager or Store Manager experience is strongly preferred.
Responsibilities
- Own showroom sales goals and key performance indicators, focusing the team on targets, productivity, and maximizing sales opportunities.
- Review sales performance, conversion, individual productivity, and other business metrics; identify trends and opportunities and implement action plans.
- Coach the sales team on the sales floor through real-time guidance, consistent feedback, and reinforcement of effective selling behaviors.
- Recruit, hire, develop, and retain team members; build leadership capacity and prepare future leaders.
- Set clear expectations and performance standards, follow through on commitments, and foster accountability and ownership of goals.
- Oversee daily showroom operations and ensure company standards, processes, and initiatives are executed consistently.
- Build a team that delivers exceptional customer service, strong selling behaviors, and lasting customer relationships.
Benefits
- Health, dental, and vision benefits.
- Paid time off.
- 401(k) with company match.
- Discounts on home furnishings.
- Growth potential through promotion from within and leadership development.
- Support, resources, and leadership partnership.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
