Area Merchandising Manager- Akron, OH

Love's Travel Stops & Country Stores•Akron, OH

13h

About The Position

The Area Merchandising Manager is a key contributor to Love’s long-term business strategy. The role supports business performance by driving compliance with merchandising processes and procedures, providing sales coaching, and managing vendor relationships. The manager works with district managers and teams across multiple locations to uphold brand, performance, and behavior standards, improve results, address customer feedback, and protect company assets.

Requirements

At least 2 years of experience in a district restaurant management position.
At least 2 years of experience interpreting and influencing budgets and profit-and-loss statements.
At least 2 years of experience leading through influence in a multi-unit setting.
Ability to successfully complete a pre-employment drug screen and background check; additional screening may include a motor vehicle check and/or DOT physical.
Excellent communication and interpersonal skills, with a focus on customer satisfaction.
Strong customer service, rapport-building, salesmanship, and operations-management abilities.
Strong organizational and multitasking abilities, with attention to detail.
Effective teamwork skills.
Ability to use computer programs, systems, and technology tools in daily operations.
Ability to talk, hear, move around, lift up to 50 pounds, and see clearly to perform job duties.

Responsibilities

Communicate clear expectations for brand, performance, and behavior standards.
Conduct quarterly visits and weekly conference calls for each location.
Collaborate with district managers to manage employee turnover and retention; recruit, hire, train, evaluate, develop, and support succession planning for team members.
Review monthly, weekly, and daily reports to identify opportunities, then implement plans to correct issues and improve performance.
Recognize and resolve customer feedback by determining and delivering timely solutions.
Protect company assets through audit processes and ensure employees follow cash-handling requirements and Love’s policies and procedures.
Support customer satisfaction through operations management and employee-vehicle deployment.