About The Position

The General Manager is responsible for everything that happens during their shift at a Domino’s Pizza store, including cost, inventory, and cash controls; customer relations; staffing; food management; paperwork; marketing; profitability; cleanliness; and adherence to company policies and standards. The manager sets an example for the crew and ensures that team members follow all policies and procedures. The role requires sound judgment, math skills, multitasking, and the ability to direct activities and work under stress. The job also includes general store team-member duties, such as operating equipment, stocking ingredients and supplies, preparing products, receiving and processing orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Orientation and training are provided on the job. The posting describes a physically active restaurant environment with exposure to temperature changes, food odors, cornmeal dust, hot surfaces, sharp edges, and moving equipment. Delivery-related duties and qualifications are also listed, including delivering products by car, a valid driver’s license, and access to an insured vehicle.

Requirements

  • Ability to exercise judgment, perform math, and multitask.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make decisions.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers, including by telephone.
  • Ability to add, subtract, multiply, and divide accurately and quickly; ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination for precise, rapid movements; ability to enter orders using a computer keyboard or touch screen.
  • Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, reaching, and frequent hand use.
  • For delivery duties: valid driver’s license with a safe driving record meeting company standards and access to an insured vehicle that can be used for delivery.
  • For delivery duties: navigational skills to read a map and locate addresses, and ability to navigate adverse terrain while carrying products.

Responsibilities

  • Oversee all activities and operations during the assigned shift.
  • Manage cost controls, inventory, cash, food, staffing, and paperwork.
  • Maintain customer relations and provide great customer service.
  • Set an example for the crew and ensure compliance with company policies, procedures, and standards.
  • Work to a schedule and maintain attendance and punctuality.
  • Maintain the store’s image and cleanliness.
  • Support marketing and profitability.
  • Operate store equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
  • For delivery duties: deliver products to customers, distribute flyers and door hangers, and navigate the designated delivery area.
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