General Manager(05073) - 3401 N. Federal Hwy.
About The Position
The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store standards and cleanliness, marketing, and profitability. The role requires setting an example for the crew, following all company policies and procedures, and expecting the same from team members. The posting also describes general store-team duties, including operating equipment, stocking ingredients, preparing products, processing orders, taking inventory, completing paperwork, and cleaning the equipment and facility. Training and orientation are provided on the job.
Requirements
- Ability to use judgment, perform math, and multitask.
- Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers in person and by telephone.
- Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination and ability to make precise movements quickly and accurately.
- Ability to enter orders using a computer keyboard or touchscreen.
- For delivery duties: navigational skills to read maps and locate addresses; a valid driver's license with a safe driving record meeting company standards; and access to an insured vehicle that can be used for delivery.
- Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to perform physical tasks including standing, walking, lifting, carrying, pushing, climbing, stooping, crouching, reaching, and driving; deliveries and supplies may involve lifting or carrying items weighing up to 50 pounds and climbing stairs.
- Ability to work around varying temperatures and weather, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.
Responsibilities
- Oversee all activity during the shift.
- Manage cost controls, inventory control, cash control, and customer relations.
- Set an example for the crew and ensure company policies and procedures are followed.
- Handle staffing and paperwork.
- Manage food and work to a schedule.
- Maintain the store's image and adherence to standards, including cleanliness.
- Provide great customer service and maintain attendance and punctuality.
- Contribute to marketing and store profitability.
- Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete related paperwork; clean equipment and the facility.
- Deliver products by car to customers and deliver flyers and door hangers, as applicable.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
