General Manager(03885) - 32530 US Hwy 19 N

Domino's Franchise•Palm Harbor, FL

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; scheduling; store cleanliness; marketing; and profitability. The manager sets an example for the crew, follows all company policies and procedures, and expects the same from team members. The role also involves general store duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Orientation and training are provided on the job. The position requires communicating with customers and coworkers, processing orders by telephone and in person, making accurate calculations and monetary change, and entering orders using a computer keyboard or touch screen. The job description also lists delivery-related activities, including navigating to addresses and delivering products, flyers, and door hangers. Delivery duties require a valid driver's license with a safe driving record meeting company standards and access to an insured vehicle that can be used for delivery. Work involves standing for most tasks, walking, occasional sitting for paperwork, lifting and carrying supplies weighing up to 50 pounds, pushing or pulling trays on dollies, and occasional climbing, bending, crouching, squatting, and continuous reaching. The work environment may include adverse weather, changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The role requires the ability to work independently and with others, direct activities, perform repetitive tasks, work under stress, meet quality standards, interact with people, analyze and compile data, and make judgments and decisions.

Requirements

Ability to use judgment, perform basic math, and multitask.
Ability to comprehend and give correct written instructions.
Verbal communication skills for communicating with customers and coworkers and processing orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly, using a calculator if needed.
Ability to make correct monetary change.
Writing and telephone skills to take and process orders.
Motor coordination to make precise, rapid movements with speed and accuracy.
Ability to enter orders using a computer keyboard or touch screen.
Ability to navigate and locate addresses within the designated delivery area.
Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying products.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Valid driver's license with a safe driving record meeting company standards for delivery duties.
Access to an insured vehicle that can be used for delivery.
Ability to lift and handle deliveries weighing up to 50 pounds, carry supplies and products, push or pull trays on dollies, and perform the listed physical activities.

Responsibilities

Oversee all activities and operations during the shift.
Manage cost controls, inventory control, and cash control.
Maintain customer relations and provide great customer service.
Staff the store and complete paperwork.
Manage food and work to a schedule.
Maintain the store's image, cleanliness, and adherence to standards.
Support marketing and store profitability.
Set an example for the crew and follow all policies and procedures, expecting the same of team members.
Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete associated paperwork, and clean equipment and the facility.
Deliver products by car to customers and deliver flyers and door hangers, as applicable to delivery duties.