General Manager(04916) - 5315 N US Hwy 98

Domino's Franchise•Lakeland, FL

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The manager sets an example for the crew, follows company policies and procedures, and expects the same of team members. The role includes staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, customer service, marketing, attendance and punctuality, and profitability. The posting also describes general store team member duties, training, work conditions, physical requirements, and delivery responsibilities.

Requirements

  • Exercise judgment and multitask.
  • Use basic math accurately and quickly, including making correct monetary change.
  • Comprehend and give correct written instructions and communicate verbally with customers and co-workers.
  • Have verbal, writing, and telephone skills to take and process orders.
  • Coordinate eyes and hands/fingers to make precise movements rapidly and accurately.
  • Enter orders using a computer keyboard or touch screen.
  • Read maps and locate addresses in the designated delivery area.
  • Navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying products.
  • Have a valid driver's license and a safe driving record meeting company standards.
  • Have access to an insured vehicle that can be used for delivery.
  • Meet the physical requirements described, including standing, walking, lifting, carrying, pushing, climbing, bending, crouching, reaching, and driving.
  • Be able to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.

Responsibilities

  • Oversee all activities during the shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and ensure company policies and procedures are followed.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain the store's image and standards, cleanliness, and customer service.
  • Support marketing and store profitability.
  • Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete related paperwork; and clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers.
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