Assistant Manager(04916) - 5315 N US Hwy 98

Domino's Franchise • Lakeland, FL

1d • Onsite

About The Position

As a Domino’s Assistant Manager, you are responsible for the store and its staff during your shift. The role includes supporting and developing the team, following company policies and procedures, and contributing to the store’s customer service, cost control, and profitability. Domino’s describes opportunities to progress from assistant manager to general manager and franchise owner.

The position involves operating store equipment, stocking ingredients and supplies, preparing products, processing customer orders, taking inventory, completing paperwork, and cleaning the equipment and facility. It also requires communication with customers and coworkers, use of a computer keyboard or touch screen, and performing a range of physical tasks in the store and occasionally outdoors.

Requirements

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to stand for most tasks and walk short distances for short durations.
• Ability to lift deliveries weighing up to 50 pounds and stack cases on shelves up to 72 inches high.
• Ability to carry supplies, including cans weighing 3 pounds 7 ounces, pizza sauce weighing 30 pounds, and dough trays weighing approximately 12 pounds each.
• Ability to push or pull trays on a dolly, climb stairs or a ladder infrequently, and perform bending, crouching, squatting, and continuous reaching.
• Ability to use hands continuously and frequently use one or both hands; shaping pizza dough requires frequent and forceful use of forearms and wrists.
• Ability to work in varying and sometimes adverse weather during trash removal and other outdoor tasks, and in store temperatures ranging from 36 degrees in the cooler to 90 degrees and above in some areas.
• Ability to work around food odors, cornmeal dust, cramped spaces including a walk-in cooler, hot surfaces and tools, sharp edges, and moving mechanical parts.
• Talking and hearing on the telephone; near- and mid-range vision for most in-store tasks; depth perception; and ability to distinguish hot from cold surfaces.
• Transportation to and from work.

Responsibilities

• Oversee everything that happens during the assigned shift and set an example for the crew.
• Follow all policies and procedures and expect the same from the crew.
• Manage staffing, paperwork, cost controls, cash control, food management, scheduling, store image, and adherence to standards.
• Provide great customer service and support attendance and punctuality expectations.
• Contribute to transportation-to/from-work requirements, store cleanliness, marketing, and profitability.
• Operate all equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Communicate with customers and coworkers to process orders in person and over the phone.
• Unload and handle deliveries, stock shelves, and move trays as needed.
• Perform maintenance and cleaning tasks, including occasional stair or ladder use.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed