General Manager(04438) - 261 N. DUPONT HWY., SUITE 3-B

Domino's • Dover, DE

7d • Onsite

About The Position

The General Manager is responsible for everything that happens during a shift at a Domino’s Pizza store, including staffing, inventory, cash and cost controls, food management, customer relations, cleanliness, marketing, scheduling, profitability, and maintaining company policies and standards. The manager sets an example for the crew and is expected to ensure that team members follow all policies and procedures.

The role also involves general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. The position requires customer and coworker communication, accurate order entry, basic math and cash-handling ability, and the ability to direct activities, make decisions, work under stress, and perform repetitive tasks.

The job may involve delivery duties, including delivering products by car to customers and distributing flyers or door hangers. Delivery duties require a valid driver’s license and access to an insured vehicle. The work environment includes a range of in-store and outdoor conditions, exposure to food odors, cornmeal dust, hot surfaces, sharp edges, moving mechanical parts, and varying temperatures. Physical activities include standing, walking, lifting and carrying supplies, pushing or pulling trays, reaching, bending, crouching, and occasionally climbing stairs or a ladder.

Requirements

• Ability to exercise judgment, perform basic math, and multitask.
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and coworkers by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
• Ability to make correct monetary change and take and process orders.
• Ability to use a computer keyboard or touch screen to enter orders.
• Ability to direct activities, work alone and with others, work under stress, meet quality standards, analyze and compile data, and make judgments and decisions.
• Valid driver’s license with a safe driving record meeting company standards, for delivery duties.
• Access to an insured vehicle that can be used for delivery, for delivery duties.
• Ability to navigate to addresses and handle adverse delivery terrain, including multi-story buildings and private homes.
• Ability to perform physical tasks including standing, walking, lifting, carrying, pushing, pulling, reaching, bending, crouching, and occasional climbing.
• Ability to lift and stack delivery cases weighing up to 50 pounds.

Responsibilities

• Oversee all activities and operations during a shift.
• Manage staffing, paperwork, cost controls, cash control, inventory, food management, and work schedules.
• Maintain store standards, cleanliness, attendance and punctuality, and a professional image.
• Provide customer service and manage customer relations.
• Support store marketing and profitability.
• Follow company policies and procedures and ensure the crew does the same.
• Operate equipment, stock ingredients, prepare products, and receive and process telephone orders.
• Take inventory, complete associated paperwork, and clean equipment and the facility.
• Deliver products by car to customers and deliver flyers and door hangers when required.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed