General Manager, Central Fill

Albertsons Companies•Irving, TX
•Onsite

About The Position

The Central Fill General Manager is responsible for creating and maintaining a new, highly efficient and productive Central Fill Pharmacy location in Irving, Texas. The role combines healthcare operations with technology and high-tech machinery, with a focus on production-line management, customer experience, team development, staffing, policies and procedures, regulatory compliance, and continuous improvement of key performance indicators to meet financial goals. The General Manager oversees pharmacy, technical, production, and maintenance staff, working closely with the Pharmacist in Charge (PIC), Central Fill vendors, product leaders, and service-delivery leaders. The role also builds partnerships across Albertsons Companies to provide service to end customers and store partners, improve operations, and support organizational goals.

Requirements

  • Bachelor's degree required.
  • At least 5 years of experience delivering projects or objectives on time and within budget.
  • At least 2 years of experience leading a large team.
  • Strong leadership skills.
  • Experience with process systems such as Lean Six Sigma or Kaizen.
  • Knowledge of pharmacy systems and systems integration.
  • Experience handling software and hardware in a warehouse environment.
  • Ability to travel up to 10% of the time to visit remote operations, business partners, and the General Office as needed.

Nice To Haves

  • Master's degree preferred.
  • Licensed Pharmacist in Arizona preferred; willingness to obtain supplied state pharmacist licenses if needed.
  • Mail order and Central Fill Pharmacy experience preferred.
  • Appreciation for what technology and a hardworking team can accomplish.
  • Comfort motivating a large team with diverse skills and capabilities.
  • Creativity and interest in planning, organizing, and implementing ideas.
  • Interest and ability in developing continuous improvements for workflows and team building.
  • Troubleshooting ability and comfort solving problems in a fast-paced environment.

Responsibilities

  • Lead people programs and management practices to support strong team morale.
  • Translate business strategies into clear objectives for site employees.
  • Select, mentor, train, and manage on-site staff to optimize production processes.
  • Develop team-member engagement and empowerment, fostering problem-solving, accountability, and an inclusive workplace.
  • Direct service delivery and operational efficiency in alignment with Albertsons service and compliance goals.
  • Partner with the Pharmacist in Charge to implement best practices and comply with applicable regulatory requirements.
  • Manage daily Central Fill Pharmacy operations and develop workflow improvements that advance KPIs.
  • Translate organizational goals and growth opportunities into actionable tasks.
  • Develop and maintain quality-improvement programs, and create projects, reports, and strategies that support site and organizational goals.
  • Monitor and improve customer service performance, including prescription turnaround times, service quality and response times, and order accuracy.
  • Identify business opportunities and oversee implementation of new programs.
  • Build and maintain constructive working relationships with site and business leaders across Albertsons.
  • Partner with Albertsons business entities and Centralized Services teams to drive innovation and optimize service.
  • Provide leadership oversight during visits.
  • Perform the essential functions of the position with or without reasonable accommodation.
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