Central Fill Operations Lead
About The Position
The Central Fill Pharmacy Operations Lead is a hands-on operational lead and subject matter expert who supports the safe, accurate, and efficient flow of central fill pharmacy production and fulfillment activities. The role coordinates daily workflows, provides work direction, supports associate training, maintains Standard Operating Procedures (SOPs), monitors performance, researches pharmacy incidents, and helps resolve production issues. The lead partners with operations leadership to help ensure production goals, shipping commitments, training requirements, and applicable pharmacy procedures are met. This is an on-site role supporting a central fill pharmacy operation, with regular interaction across pharmacy production, fulfillment, shipping, and operations teams. The role requires working the designated site schedule and supporting daily operational needs. Physical requirements include lifting and carrying less than 15 pounds, occasional warehouse work such as picking and packing, and walking the warehouse floor four to six hours per day. McKesson lists a base pay range of $25.43–$42.38. Additional compensation, such as an annual bonus or long-term incentive opportunities, may be offered.
Requirements
- Typically requires 6 or more years of related experience.
- Experience in pharmacy operations, central fill, fulfillment, production, distribution, or a similarly regulated operational environment.
- Experience using operational data, reports, or production metrics to identify and resolve issues.
- Experience working with documented procedures or Standard Operating Procedures (SOPs).
- Ability to work the designated site schedule and support daily operational requirements.
- Ability to lift and carry less than 15 pounds.
- Ability to walk the warehouse floor four to six hours per day.
Nice To Haves
- Experience in central fill, mail-order, specialty pharmacy, retail pharmacy, pharmaceutical distribution, or healthcare operations.
- Experience coordinating daily workflows or providing work direction in a high-volume production or fulfillment environment.
- Experience supporting employee training, cross-training, or refresher training programs.
- Experience conducting root-cause analysis or researching operational, quality, or pharmacy incidents.
- Knowledge of pharmacy regulations, quality standards, and regulated operating procedures.
- Experience maintaining operational trackers, KPIs, production reports, or other performance data.
- Experience with shipping, order fulfillment, production scheduling, or logistics processes.
- Strong problem-solving, organizational, communication, and attention-to-detail skills.
- Experience supporting continuous improvement or process improvement initiatives.
Responsibilities
- Provide day-to-day operational guidance and support across central fill pharmacy operations as a subject matter expert.
- Create and coordinate daily work schedules and workflows to support production goals and applicable state pharmacy requirements.
- Monitor production activity, provide work direction, and help troubleshoot issues affecting safety, quality, accuracy, or productivity.
- Maintain and support SOPs and help ensure operational processes are consistently followed.
- Support company, operational, and refresher training programs.
- Research pharmacy incidents using operational data, records, and system information to identify root causes and opportunities for corrective action.
- Lead internal shipping activities to meet contractual pickup times and validate shipping accuracy.
- Maintain and evaluate operational trackers, records, and reports used by management to monitor business and operational performance.
- Partner with supervisors and team members to identify workflow improvements and support efficient, consistent operations.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
