Central Fill Non-Dispensing Lead Technician

The Kroger Co.•Denver, CO

About The Position

The Central Fill Non-Dispensing Lead Technician guides and directs associates to help ensure daily accuracy, safety, quality, and regulatory standards. The role leads by example, delegates work as needed, trains and mentors technicians and pharmacy associates, and supports the ongoing improvement of the department. The Lead Technician collaborates with shift supervisors to organize daily tasks, supports standard operating procedures and compliance, and communicates issues and management updates between the team and management. The position also performs technician tasks on the production floor as needed and demonstrates the company's values of respect, honesty, integrity, diversity, inclusion, and safety. The essential job functions must be performed with or without reasonable accommodation.

Requirements

  • High school diploma or GED.
  • Demonstrated ability to maintain confidentiality and protect sensitive information.
  • Must be at least 18 years of age.
  • Maintain a current national and/or state registration, certification, or license, depending on state requirements.

Nice To Haves

  • Any related experience.

Responsibilities

  • Ensure department standards are carried out by leading by example and delegating as needed.
  • Encourage, monitor, and assist new technicians through the technician training program.
  • Train and mentor new-hire technicians and provide day-to-day training and support for pharmacy associates.
  • Maintain a current national and/or state registration, certification, or license, depending on state requirements.
  • Identify training opportunities and coordinate on-the-job training and cross-training with supervisors.
  • Support the development, implementation, maintenance, and ongoing improvement of the department.
  • Participate in team meetings, relay shift issues and concerns to management, participate in issue resolution, and communicate management information back to the team.
  • Assist the shift supervisor in developing and complying with standard operating procedures (SOPs) and ensuring associate compliance.
  • Complete technician tasks on the production floor as needed.
  • Guide associates and ensure established procedures, policies, and practices are followed.
  • Act as a subject matter expert, recognize opportunities for improvement, and coach associates toward correct practices.
  • Collaborate with shift supervisors to determine daily tasks and direct associates accordingly.
  • Perform the essential job functions with or without reasonable accommodation.
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