Taco Bell General Manager

Taco Bell • Kansas City, KS

18d

About The Position

The General Manager (GM) mentors and leads the restaurant team to achieve strong performance, smooth operations, and an exceptional customer experience. The role is responsible for pursuing maximum restaurant profitability through selective recruitment, consistent training, and quality food, while fostering a company culture aligned with DRG’s values. The GM serves as a liaison between upper management and the team and is accountable for operational performance, financial results, team development, and compliance.

Diversified Restaurant Group describes itself as a people-first company with a small-company feel. It has grown from a 30-unit Taco Bell business in 2012 to a 300-plus-unit, multi-brand operation, with more than 9,000 team members. The position is with Royal City Bell, LLC, a Taco Bell franchisee; if hired, the franchisee is the employer and sets its own wage and benefit programs.

Requirements

• Must be at least 18 years old.
• High school diploma or equivalent.
• At least 2 years of restaurant experience with proven leadership ability.
• Ability to read, speak, and write in English.
• Must pass the SERV Safe Certification Course and Exam.
• Must maintain a current health card in accordance with local and state requirements.
• Reliable transportation.
• Must pass a clear criminal background check.
• Average 45-hour work week with flexible availability, including nights, weekends, and holidays.

Responsibilities

• Identify, train, and mentor high-potential team members, helping them develop into leaders.
• Pursue operational excellence through exceptional customer service, clean restaurants, excellent food, and strong financial performance.
• Manage restaurant profit and loss by controlling costs and taking actions to maximize profitability.
• Make sound, effective decisions and serve as a liaison between upper management and the team while maintaining an open-door policy.
• Conduct ongoing training workshops, give real-time constructive feedback, and encourage continuous learning and growth.
• Reinforce DRG’s culture and values through recognition, inclusivity, and a fun, respectful atmosphere.
• Enforce company policies, procedures, and applicable local regulations.
• Build strong working relationships with the restaurant team, Area Coach, Director of Operations, fellow General Managers, and other internal stakeholders.
• Build rapport and trust with guests while maintaining the restaurant’s reputation for quality and service.

Benefits

• DRG Cares Grant Program: grants to assist employees with life challenges and financial assistance.
• DRG Savings Marketplace: exclusive access to employee discounts.
• Employee Assistance Program, including counseling services, legal support, and travel assistance.
• Live Mas Scholarship Program.
• Employee Referral Program.
• Education benefits, including GED reimbursement and free second-language education.
• DailyPay program that allows employees to access paychecks daily.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED