General Manager - Chili's

Chili's•Florence, AL

About The Position

The General Manager leads restaurant operations and the Management team, with a focus on hospitality, teamwork, Guest experience, operational standards, and business results. The role oversees high-energy shifts, ensures financial responsibilities are met, and helps create a fun, welcoming atmosphere for Team Members and Guests. The General Manager also communicates and embodies Chili’s culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant. Chili’s, founded in Dallas, Texas in 1975, is a casual dining restaurant brand with a service- and hospitality-focused legacy and a commitment to delivering a positive experience to every Guest each day.

Requirements

Dependable team player.
Prefers to work in a fast-paced environment.
Great multitasking skills.

Responsibilities

Lead and direct the Management team, including scheduling, assigning responsibilities, and setting expectations.
Manage Management team performance through evaluations, coaching, and accountability.
Plan and implement weekly, monthly, and yearly financial budgets.
Oversee restaurant operations to ensure a great Guest experience.
Model and enforce operational and quality standards among Team Members.
Foster open communication between Team Members and the Management team.
Influence Team Member behaviors by championing change and restaurant initiatives.
Drive business results by using Chili’s systems to control costs effectively.
Follow operational systems, including the Manager Timeline, and perform quality Line Checks.
Hire, train, retain, and develop Team Members for larger roles.
Drive Guest engagement in the restaurant and develop relationships within the community.
Understand and practice safe food handling procedures.
Communicate and embody Chili’s culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant.