Mount Vernon General Manager - Chili's

Maggiano's•Mount Vernon, IL

About The Position

The General Manager leads restaurant operations and the Management team, helping deliver a strong Guest experience while achieving business and financial results. The role centers on hospitality, teamwork, accountability, and developing Team Members. Managers are expected to create a fun, high-energy environment and represent Chili’s culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant. The General Manager oversees operational standards and systems, manages budgets and costs, and hires, trains, retains, and develops Team Members. The role also includes building relationships in the community and following safe food handling procedures.

Requirements

Dependable team player.
Prefers to work in a fast-paced environment.
Great multitasking skills.

Responsibilities

Lead and direct the Management team’s work, including scheduling, assigning responsibilities, and setting expectations.
Manage Management team performance through evaluations, coaching, and accountability.
Plan and implement weekly, monthly, and yearly financial budgets.
Oversee restaurant operations to ensure a great Guest experience.
Model operational and quality standards and hold Team Members accountable to them.
Foster open communication between Team Members and the Management team.
Influence Team Member behaviors by championing change and restaurant initiatives.
Drive business results by using Chili’s systems to control costs effectively.
Follow operational systems, including the Manager Timeline, and perform quality Line Checks.
Hire, train, retain, and develop Team Members for larger roles.
Drive Guest engagement in the restaurant and develop relationships within the community.
Understand and practice safe food handling procedures.
Communicate and embody Chili’s culture and Cultural Beliefs.