About The Position

Chili’s General Managers lead restaurant teams and operations with a focus on hospitality, teamwork, Guest satisfaction, and business results. They guide the Management team, support and develop Team Members, oversee restaurant operations, and ensure financial and quality standards are met. The role calls for a dependable team player who enjoys a fast-paced environment and can multitask.

Requirements

  • Dependable team player.
  • Prefers to work in a fast-paced environment.
  • Great multitasking skills.

Responsibilities

  • Lead and direct the Management team, including scheduling, assigning responsibilities, and setting expectations.
  • Manage Management team performance through evaluations, coaching, and accountability.
  • Plan and implement weekly, monthly, and yearly financial budgets.
  • Oversee restaurant operations to ensure a great Guest experience.
  • Model and reinforce operational and quality standards among Team Members.
  • Foster open communication between Team Members and the Management team.
  • Influence Team Member behaviors by championing change and restaurant initiatives.
  • Drive business results by using Chili’s systems to control costs.
  • Follow operational systems, including the Manager Timeline, and perform quality Line Checks.
  • Hire, train, retain, and develop Team Members for larger roles.
  • Encourage Guest engagement in the restaurant and develop relationships within the community.
  • Understand and practice safe food handling procedures.
  • Communicate and embody Chili’s culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, and Play Restaurant.
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