Tropical Smoothie Cafe General Manager Ogden

Tropical Smoothie Café • North Ogden, UT

2d • $44,000 - $46,000

About The Position

Tropical Smoothie Cafe is seeking a General Manager for its Ogden area cafe. The General Manager serves as a brand ambassador and drives profitability through the profit and loss statement while developing a crew that provides customers with outstanding hospitality. The ideal candidate aligns with the brand’s culture and values and delivers results in a fast-paced environment.

The role requires a willingness to work 45 hours per week with open availability. The manager monitors sales and costs against budget expectations and historical performance, maintains customer expectations and brand loyalty, upholds sanitation and appearance standards, communicates and executes marketing programs, and builds sales through community relationships and local marketing.

Requirements

• At least 3 years of managerial experience in the restaurant or fast-casual field.
• Open availability and willingness to work 45 hours per week.
• Experience recruiting, hiring, training, and developing employees.
• Experience growing sales and providing excellent customer service.
• Demonstrated ability to drive operational excellence in both front-of-house and back-of-house operations.
• Proven track record of managing cost of goods and labor.
• Strong skills in understanding profit-and-loss reports and budgets.
• Basic computer skills, including Microsoft Word, Excel, and Outlook.
• Effective verbal and written communication skills.
• Ability to thrive during fast-paced rush periods with an accountable attitude.

Nice To Haves

• ServSafe certification preferred.

Responsibilities

• Monitor sales growth and control cafe costs against budget expectations and historical performance to meet profit goals.
• Maintain and exceed customer expectations to build brand loyalty.
• Maintain sanitation and appearance standards and present a consistent, professional image of the cafe and crew.
• Communicate and stay current on marketing and promotional materials.
• Execute marketing and sales programs according to applicable guidelines.
• Build cafe sales by cultivating business-community relationships and initiating local store marketing campaigns.
• Recruit, hire, train, and develop employees.
• Drive operational excellence in the front and back of the house.
• Manage cost of goods and labor and understand profit-and-loss reports and budgets.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed