Tropical Smoothie Cafe General Manager Ogden

Tropical Smoothie Café • Roy, UT

2d • $44,000 - $46,000

About The Position

Tropical Smoothie Cafe is seeking a General Manager for its Ogden-area café. As a brand ambassador, the Café Manager drives profitability through profit-and-loss management while developing a crew that provides customers with exceptional hospitality. The ideal candidate embraces the brand’s culture and values, has a fun and outgoing personality, and can deliver results in a fast-paced environment.

The manager monitors sales growth and cost control against budget expectations and historical performance to help meet profit goals. The role also focuses on customer satisfaction and brand loyalty, maintaining café sanitation and appearance standards, communicating and executing marketing programs, and building sales through local business relationships and store marketing. The position requires open availability and willingness to work 45 hours per week.

Requirements

• At least 3 years of managerial experience in the restaurant or fast-casual field.
• Open availability and willingness to work 45 hours per week.
• Experience recruiting, hiring, training, and developing employees.
• Experience growing sales and providing excellent customer service.
• Demonstrated ability to drive operational excellence in front-of-house and back-of-house operations.
• Proven track record of managing cost of goods and labor.
• Strong skills in understanding profit-and-loss reports and budgets.
• Basic computer skills, including Microsoft Word, Excel, and Outlook.
• Effective verbal and written communication skills.

Nice To Haves

• ServSafe certification preferred.

Responsibilities

• Monitor sales growth and control café costs against budget expectations and historical performance to meet profit goals.
• Maintain and exceed customer expectations to build brand loyalty.
• Maintain sanitation and appearance standards and present a consistent, professional image of the café and crew.
• Communicate and stay updated on marketing and promotional materials.
• Execute marketing and sales programs in accordance with applicable guidelines.
• Build café sales by cultivating business-community relationships and initiating local store marketing campaigns.
• Recruit, hire, train, and develop employees.
• Drive operational excellence in front-of-house and back-of-house operations.
• Manage cost of goods and labor, and understand profit-and-loss reports and budgets.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed