Tropical Smoothie Cafe General Manager Ogden

Tropical Smoothie Café • Ogden, UT

2d • $44,000 - $46,000

About The Position

Tropical Smoothie Cafe is seeking a General Manager for its Ogden area location. The manager serves as a brand ambassador and is responsible for driving café profitability through P&L management while developing a crew that provides customers with exceptional hospitality. The ideal candidate aligns with the brand’s culture and values and delivers results in a fast-paced environment.

The role requires willingness to work 45 hours per week with open availability. The manager oversees sales growth, cost control, customer experience, sanitation and appearance standards, marketing execution, and local sales development.

Requirements

• At least 3 years of managerial experience in the restaurant or fast-casual field.
• Open availability and willingness to work 45 hours per week.
• Experience recruiting, hiring, training, and developing employees.
• Experience growing sales and providing excellent customer service.
• Demonstrated ability to drive operational excellence in both front-of-house and back-of-house operations.
• Proven track record of managing cost of goods and labor.
• Strong skills in understanding P&L reports and budgets.
• Basic computer skills, including Microsoft Word, Excel, and Outlook.
• Effective verbal and written communication skills.

Nice To Haves

• ServSafe® certification preferred.
• A fun and outgoing personality and an accountable attitude during fast-paced rush periods.

Responsibilities

• Monitor café sales growth and cost control against budget expectations and historical performance to meet profit goals.
• Maintain and exceed customer expectations to build brand loyalty.
• Maintain sanitation and appearance standards and present a consistent, professional image of the café and crew.
• Communicate and stay current on marketing and promotional materials.
• Execute marketing and sales programs according to guidelines.
• Build café sales by cultivating business-community relationships and initiating local store marketing campaigns.
• Recruit, hire, train, and develop employees.
• Drive operational excellence in front-of-house and back-of-house operations.
• Manage cost of goods and labor, and understand P&L reports and budgets.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed