Tropical Smoothie Cafe General Manager Ogden

Tropical Smoothie Cafe • Pleasant View, UT

17h

About The Position

Tropical Smoothie Cafe is seeking a General Manager for its Ogden area location. The Café Manager serves as a brand ambassador and drives café profitability through management of the profit and loss statement while developing a crew that provides outstanding hospitality. The role calls for someone who aligns with the brand’s culture and values and can deliver results in a fast-paced environment.

The manager monitors sales and costs against budgets and historical performance, works to meet profit goals, maintains customer expectations and brand loyalty, and upholds sanitation and appearance standards. The position also involves communicating and executing marketing promotions, building sales through business-community relationships and local marketing, and recruiting, hiring, training, and developing employees. Candidates must be willing to work 45 hours per week and have open availability.

Requirements

• At least 3 years of managerial experience in the restaurant or fast-casual field.
• Open availability and willingness to work 45 hours per week.
• Experience recruiting, hiring, training, and developing employees.
• Experience growing sales and providing excellent customer service.
• Demonstrated ability to drive operational excellence in front-of-house and back-of-house operations.
• Proven track record of managing cost of goods and labor.
• Strong skills in understanding P&L reports and budgets.
• Basic computer skills, including Microsoft Word, Excel, and Outlook.
• Effective verbal and written communication skills.
• Ability to thrive during fast-paced rush periods with accountability.

Nice To Haves

• ServSafe® Certification.

Responsibilities

• Monitor café sales growth and cost control against budgeted expectations and historical performance to meet profit goals.
• Maintain and exceed customer expectations to build brand loyalty.
• Maintain sanitation and appearance standards and present a consistent, professional image of the café and crew.
• Communicate and stay updated on marketing and promotional materials.
• Execute marketing and sales programs according to guidelines.
• Build café sales by cultivating relationships in the business community and initiating local store marketing campaigns.
• Recruit, hire, train, and develop employees.
• Drive operational excellence in front-of-house and back-of-house operations.
• Manage cost of goods and labor and understand P&L reports and budgets.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed