General Manager

XMG•Dallas, TX

About The Position

The General Manager is responsible for employee and customer satisfaction through effective people leadership and coaching, task organization, and adapting to a changing environment. The role focuses on meeting and exceeding targets by managing the customer relationship, driving operational performance, and developing a high-performing team committed to quality. The General Manager oversees the daily operations and business of a new distribution center.

Requirements

Experience managing in a warehouse environment.
Extensive experience using a warehouse management system (WMS).
Profit and loss (P&L) management experience.
Ability to work with figures and understand basic mathematics for reporting, analysis, and differentiation.
Effective time management and ability to set clear objectives and priorities.
Experience managing a large team across multiple shifts.
Experience in workforce management and industry best practices.

Responsibilities

Manage the customer relationship through proactive communication and data-driven results.
Understand and meet production targets; review and evaluate performance reports and follow up on team targets.
Schedule work and tasks.
Motivate team members and promote an environment that recognizes initiative and supports success.
Manage the full budget daily and drive financial and cultural performance.
Partner with the dedicated customer on a long-term basis.
Promote employee satisfaction, attendance, teamwork, and cooperation.
Take responsibility for disciplinary procedures and required actions.
Ensure team members consistently meet targets.
Maintain a safe and harmonious working environment.
Observe and follow health and safety regulations; enforce operating instructions and safety policies.
Assist management in establishing warehouse standards and procedures.
Maintain detailed records of safety incidents and assign designated safety personnel.
Maintain the warehouse in a clean, safe, and orderly condition.