General Manager

YMP Real Estate Management LLC•Vero Beach, FL
•Onsite

About The Position

The General Manager is responsible for the strategic and operational management of a commercial real estate portfolio. The role oversees day-to-day property operations, financial performance, tenant relationships, lease administration, risk mitigation, and compliance. It includes regular visits to properties to conduct inspections, meet tenants, and oversee maintenance, as well as collaboration with leasing, finance, maintenance, administrative, and executive teams. Some travel may be involved depending on the portfolio. Work hours may occasionally extend beyond regular business hours to address urgent matters, attend meetings, or oversee property operations.

Requirements

  • A bachelor's degree is often required, preferably in Business Administration, Real Estate, Property Management, or a related field.
  • In-depth knowledge of commercial real estate, including leasing processes, property valuation, market trends, and office, industrial, and mixed-use properties.
  • Knowledge of laws, regulations, and codes governing commercial real estate, including fair housing laws, zoning regulations, and building codes.
  • Ability to address legal matters, lease compliance, and disputes in coordination with legal professionals.
  • Proficiency in financial management, including budgeting, financial reporting, and financial analysis.
  • Ability to develop and manage property budgets, analyze financial statements, and make strategic financial decisions.
  • Excellent written and verbal communication skills for working with tenants, property owners, and stakeholders.
  • Strong negotiation skills for lease agreements, vendor contracts, and dispute resolution.
  • Proficiency in property management software and relevant technology, including accounting software, databases, and platforms for managing property-related information.
  • Strong analytical, problem-solving, and leadership skills.
  • Ability to manage and lead on-site staff, maintenance personnel, and administrative teams.
  • Ability to remain composed under pressure and respond to stressful situations.

Responsibilities

  • Oversee daily commercial property operations, including maintenance, security, and tenant services, and coordinate with maintenance teams and vendors to resolve issues.
  • Serve as the primary contact for tenants, respond to inquiries and concerns, foster positive relationships, and collaborate with leasing teams to attract and retain tenants.
  • Manage lease agreements for compliance and oversee negotiations, renewals, amendments, and lease analysis with leasing professionals.
  • Develop and manage property budgets with the finance team; monitor rent collections, expenses, and financial performance; and prepare and present financial reports to stakeholders.
  • Assess and mitigate property-management risks, implement emergency response plans, and ensure properties meet safety standards.
  • Collaborate with leasing, finance, maintenance, and other cross-functional teams, and provide leadership and guidance to property management staff.
  • Conduct regular on-site property visits, inspections, tenant meetings, and oversight of maintenance activities.
  • Address tenant concerns promptly and work collaboratively to support a positive tenant experience.
  • Stay informed about and ensure compliance with laws and regulations governing commercial real estate, coordinating with legal professionals as needed.
  • Address property-specific challenges such as lease negotiations, property improvements, tenant disputes, and emergencies.
  • Travel as needed to visit properties, attend meetings, and participate in industry events.
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