DFW General Manager
About The Position
Flytrex is seeking a General Manager to lead its operational and commercial activities across the Dallas-Fort Worth metro area as the company scales its drone delivery operations. The role is responsible for performance across active drone stations, market growth, customer adoption, and the development of local teams, while working closely with global leadership. The General Manager oversees station operations, commercial development, and local marketing execution. The position also collaborates with the Real Estate deployment team on new station sites and coordinates drone and infrastructure planning with global supply, the CAO, R&D, and Engineering teams. The role is based in the Dallas-Fort Worth area, with headquarters in Pilot Point, and is described as hybrid. Extensive travel is required.
Requirements
- 3–5+ years of multi-site operations leadership experience in mobility, logistics, last-mile delivery, food, grocery, or a similar field.
- Experience managing 5–15 locations.
- Ability to communicate with senior leaders and motivate teams.
- Ability to build networks and liaise with external partners and city stakeholders.
- Strong commercial acumen and customer focus.
- Analytical ability to identify trends in data and act on them.
- Entrepreneurial mindset and a hands-on approach.
- Valid driver’s license and access to reliable transportation; extensive travel is required.
- Must be eligible to work in the United States.
Responsibilities
- Oversee end-to-end operations of active DFW drone stations, ensuring reliable performance, safety, and scalability.
- Define KPIs and SLAs, enforce operational standards, and implement process automation to improve efficiency.
- Lead local commercial activities, including customer acquisition, partner development, and expansion into new markets.
- Support strategic partnership development and long-term growth.
- Support execution of the company’s marketing strategy through local campaigns, community outreach, social media initiatives, and doorhanger distribution programs.
- Drive customer penetration and engagement at the neighborhood level.
- Recruit, build, train, and mentor operations, commercial, and marketing teams.
- Foster a culture of excellence, accountability, collaboration, and customer obsession.
- Collaborate with the Real Estate deployment team on new drone station facility projects, supporting smooth site setup and operational launch.
- Define drone and infrastructure needs across stations, including service availability and capacity planning.
- Align fleet and resource planning with global supply and engineering, collaborating with the CAO, R&D, and Engineering teams.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
