DFW General Manager
About The Position
Flytrex is seeking a General Manager to lead its operational and commercial activities across the Dallas-Fort Worth metro area as the company scales its drone delivery operations. The role is responsible for the performance, market growth, customer adoption, and scalability of active drone stations, while aligning closely with global leadership. The General Manager oversees station operations and performance standards; leads local commercial development and marketing execution; and recruits, trains, and mentors operations, commercial, and marketing teams. The role also coordinates with the Real Estate deployment team on new station facilities and plans fleet and infrastructure capacity in collaboration with the CAO, R&D, Engineering, and global supply teams. The position is based in the Dallas-Fort Worth area, with company headquarters in Pilot Point, and is hybrid. Extensive travel is required.
Requirements
- At least 3 years of multi-site operations leadership experience in mobility, logistics, last-mile delivery, food, grocery, or a similar industry.
- Experience managing 5–15 locations.
- Strong communication skills, with the ability to connect with senior leaders and motivate teams.
- Ability to build networks and liaise with external partners and city stakeholders.
- Strong commercial acumen and customer focus.
- Analytical ability to identify trends in data and act on them.
- Entrepreneurial mindset and hands-on approach.
- Valid driver’s license and access to reliable transportation.
- Ability to travel extensively.
- Must be eligible to work in the United States.
Responsibilities
- Oversee end-to-end operations of active DFW drone stations, ensuring reliable performance, safety, and scalability.
- Define KPIs and SLAs, enforce operational standards, and implement process automation to improve efficiency.
- Lead local commercial activities, including customer acquisition, partner development, and expansion into new markets.
- Support strategic partnership development and long-term market growth.
- Support execution of the company’s marketing strategy through local campaigns, community outreach, social media initiatives, and doorhanger distribution programs.
- Drive neighborhood-level customer penetration and engagement.
- Recruit, build, train, and mentor operations, commercial, and marketing teams.
- Foster a culture of excellence, accountability, collaboration, and customer obsession.
- Collaborate with the Real Estate deployment team on new drone station site deployment, setup, handoff, and operational launch.
- Define drone and infrastructure needs across stations and plan service availability and capacity.
- Coordinate fleet and resource planning with global supply, the CAO, R&D, and Engineering teams.
Benefits
- Opportunities for growth as the company expands nationally.
- A fast-paced, collaborative, and mission-driven work environment.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
