DFW General Manager
About The Position
Flytrex is seeking a builder to lead its operational and commercial activities across the Dallas-Fort Worth metro area as the company scales its drone delivery operations. The General Manager will oversee drone station performance, market penetration, and customer adoption, combining operations management, commercial growth, and marketing execution. The role includes building and mentoring local teams and coordinating closely with global leadership. The position is based in the Dallas-Fort Worth area, with headquarters in Pilot Point, and is described as hybrid and full-time. It requires extensive travel.
Requirements
- 3–5+ years of multi-site operations leadership experience in mobility, logistics, last-mile delivery, food, grocery, or a similar industry.
- Experience managing 5–15 locations.
- Strong communication skills, including the ability to connect with senior leaders and motivate teams.
- Ability to build networks and liaise with external partners and city stakeholders.
- Strong commercial acumen and customer focus.
- Analytical ability to identify trends in data and act on them.
- Entrepreneurial mindset and a hands-on, resourceful approach.
- Valid driver’s license and access to reliable transportation.
- Must be eligible to work in the United States.
Responsibilities
- Oversee end-to-end operations at active DFW drone stations, ensuring reliable performance, safety, and scalability.
- Define KPIs and SLAs, enforce operational standards, and implement process automation to improve efficiency.
- Lead local commercial activities, including customer acquisition, partner development, and expansion into new markets.
- Support strategic partnership development and long-term growth.
- Support execution of the company’s marketing strategy through local campaigns, community outreach, social media initiatives, and doorhanger distribution programs.
- Drive neighborhood-level customer penetration and engagement.
- Recruit, build, train, and mentor operations, commercial, and marketing teams.
- Foster a culture of excellence, accountability, collaboration, and customer obsession.
- Collaborate with the Real Estate deployment team on new drone station site deployment, setup, and handoff to operational launch.
- Define drone and infrastructure needs across stations, supporting service availability and capacity planning.
- Coordinate fleet and resource requirements with global supply and engineering, and collaborate with the CAO, R&D, and Engineering teams.
Benefits
- Opportunities for growth as the company expands nationally.
- Fast-paced, collaborative, and mission-driven work environment.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
