DFW General Manager

Flytrex•Garland, TX

15h•Hybrid

About The Position

Flytrex is seeking a builder to lead its operational and commercial activities across the Dallas–Fort Worth metro. The General Manager will oversee drone station performance, market penetration, and customer adoption, combining operations management, commercial growth, and marketing execution. The role includes building and mentoring local teams and working closely with global leadership. The position is based in the Dallas–Fort Worth area, with headquarters in Pilot Point, Texas, and is described as full-time and hybrid. It requires extensive travel.

Requirements

At least 3–5 years of multi-site operations leadership experience in mobility, logistics, last-mile delivery, food, grocery, or a similar field.
Experience managing 5–15 locations.
Strong communication skills, including the ability to connect with senior leaders and motivate teams.
Ability to build networks and liaise with external partners and city stakeholders.
Strong commercial acumen and customer focus.
Analytical ability to identify trends in data and act on them.
Entrepreneurial mindset and a scrappy, hands-on approach.
Valid driver’s license and access to reliable transportation; extensive travel is required.
Must be eligible to work in the United States.

Responsibilities

Oversee end-to-end operations of active DFW drone stations, ensuring reliable performance, safety, and scalability.
Define KPIs and SLAs, enforce operational standards, and implement process automation to improve efficiency.
Lead local commercial activities, including customer acquisition, partner development, and expansion into new markets.
Support strategic partnership development and long-term growth.
Support execution of the company’s marketing strategy through local campaigns, community outreach, social media initiatives, and doorhanger distribution programs.
Drive neighborhood-level customer penetration and engagement.
Recruit, build, train, and mentor operations, commercial, and marketing teams.
Foster a culture of excellence, accountability, collaboration, and customer obsession.
Collaborate with the Real Estate deployment team on new drone station site projects and ensure smooth setup and operational launch.
Plan drone and infrastructure requirements across stations to support availability and capacity.
Coordinate with global supply and engineering, including the CAO, R&D, and Engineering teams.