General Manager(06697) - 1102 Ranch Road

Domino's Franchise•Forney, TX

About The Position

The General Manager is responsible for everything that happens during the shift, including staffing, paperwork, cost and cash controls, inventory, food management, customer relations, store cleanliness, marketing, profitability, attendance, and adherence to company standards. The manager must set an example, follow all policies and procedures, and expect the same from the crew. Domino’s management experience is required. The position also includes general store-team duties such as operating equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Training and orientation are provided on the job. The description includes delivery-specific duties: delivering products by car to customers, distributing flyers and door hangers, and navigating delivery locations and adverse terrain. Delivery requires a valid driver’s license with a safe driving record and access to an insured vehicle. The role involves physical activity and exposure to varied temperatures, weather, food odors, cornmeal dust, hot surfaces, sharp edges, and moving equipment.

Requirements

  • Domino’s management experience is required.
  • Ability to comprehend and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to perform basic arithmetic accurately and quickly and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and the ability to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Valid driver’s license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Navigational skills to read a map and locate addresses within the designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, while carrying products.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical demands described, including standing, walking, lifting, carrying, pushing, climbing, bending, crouching, and reaching.

Responsibilities

  • Manage all activities and outcomes during the shift.
  • Set an example and follow all company policies and procedures while expecting the crew to do the same.
  • Manage staffing and attendance, paperwork, cost controls, cash control, inventory, food management, and work scheduling.
  • Maintain store image and standards, cleanliness, customer service, marketing, and profitability.
  • Operate store equipment; stock ingredients and supplies; prepare products; process telephone orders; take inventory; complete paperwork; and clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers.
  • Navigate the designated delivery area, including multi-story buildings, private homes, and other delivery sites.
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