Onsite General Manager (Fairbanks Ranch)
About The Position
RealManage Elevated Onsite is seeking an Onsite General Manager for the Fairbanks Ranch community in Rancho Santa Fe, California. The General Manager provides strategic, financial, and operational leadership for the community association, working with the board, governing entities, community leadership, RealManage shared services, and onsite staff. The role is responsible for maintaining effective, fiscally sound operations and supporting the association’s vision, mission, and overall direction. Fairbanks Ranch is a luxury residential community with amenities that include a clubhouse, lake, tennis courts, and an equestrian center. The position requires strong leadership and communication skills, business acumen, and planning and organizational abilities. The role is onsite, with a standard schedule and occasional extended hours as required. The salary range is $175,000–$185,000 per year, depending on education and experience.
Requirements
- HOA onsite management experience.
- 5–10 years of leadership experience.
- Strong leadership and communication skills.
- Strong business acumen.
- Excellent planning and organizational skills.
Nice To Haves
- 5–10 years of HOA industry experience.
- LSM, PCAM/CCAM, AMS, or CMCA certification.
- Previous project management experience.
Responsibilities
- Manage timely quarterly performance evaluations for managers and oversee and sign employees’ quarterly evaluations performed by Fairbanks Ranch managers.
- Oversee the association’s complete operation in accordance with board direction, applicable laws, governance, and statutory regulations.
- Partner with the board to develop and execute the association’s vision, mission, and overall direction.
- Liaise between governing entities and community leadership to foster effective working relationships and community outcomes.
- Provide strategic input and leadership on association decisions, particularly those related to financial standing.
- Set the association’s strategic direction and monitor progress and growth.
- Support association initiatives and general operations.
- Communicate effectively and establish credibility with the association and board.
- Analyze budgets, reports, financial trends, and operational procedures.
- Create, improve, implement, and enforce policies and procedures to improve operational and financial effectiveness.
- Serve as a liaison among RealManage shared services, back-office functions, onsite staff, and the board of directors.
- Represent the association in civic and professional responsibilities and activities in the local community.
- Lead, mentor, and engage onsite staff to foster growth and development.
- Recruit, select, train, and manage the performance of onsite leaders.
- Assist with escalated requests as needed.
- Lead and facilitate annual and budget meetings, board meetings, and other required meetings.
- Review issues and identify solutions to obstacles or service gaps.
- Respond promptly to employee or community needs and assist with difficult situations.
- Solicit employee and board feedback to improve service.
Benefits
- Medical insurance; the company pays the premium for employee-only coverage on the HSA plan.
- Dental insurance.
- Vision insurance.
- Life and disability insurance.
- Health Savings Account (HSA), with eligibility dependent on enrollment in the required high-deductible medical plan.
- Flexible Spending Account for health-related expenses.
- Flexible Spending Account for dependent care expenses.
- Education reimbursement for industry-related classes.
- 401(k) match after one year.
- Employee Assistance Program (EAP).
- Nine paid holidays and two floating holidays.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
