Onsite General Manager

Associa•Silver Spring, MD

1d•Onsite

About The Position

Comsource Management, an Associa company, is seeking an experienced, service-oriented Onsite General Manager to oversee daily condominium operations. The role partners with the Board of Directors, supports residents, coordinates vendors, and helps ensure the community is well-maintained and operating efficiently. The ideal candidate is a strong leader with excellent communication, organizational, and problem-solving skills who is committed to exceptional customer service and positive community relationships. The position supports the Board with strategic initiatives, policy governance, and community projects; supervises onsite staff; assists with budget preparation and daily budget management; and serves as a liaison among the Board, residents, the Portfolio Manager, legal counsel, and committees. It also handles administrative records and payments, coordinates community spaces, inspections, maintenance, repairs, and vendor services, and supports covenant enforcement and vendor selection. The stated salary range is $80,000 to $85,000.

Requirements

3–5 years of condominium or community association management experience.
Strong leadership, communication, and organizational skills.
Experience working with Boards of Directors, vendors, and residents.
Proficiency with community management software and technology.
Experience with RFPs, including coordinating vendor bids, reviewing proposals, and supporting vendor selection.
Ability to manage multiple priorities and resolve issues effectively.
Commitment to exceptional customer service and positive community relationships.

Nice To Haves

Professional certifications such as CMCA, AMS, or PCAM.

Responsibilities

Support the Board of Directors with strategic initiatives, policy governance, and community projects.
Supervise onsite staff, including training, scheduling, work priorities, and performance management.
Assist with annual budget preparation and manage daily operations within the approved budget.
Serve as a liaison between the Board, residents, the Portfolio Manager, legal counsel, and committees.
Manage parking permits, invoices, payment records, check requests, and administrative documentation.
Coordinate community room reservations, inspections, maintenance, repairs, and vendor services.
Prepare and distribute covenant violation notices, coordinate hearings, and follow up on inspections.
Maintain community calendars, resident forms, and records.
Assist with RFPs, vendor proposals, and other community management projects as needed.
Perform other duties as assigned.