General Manager - Popeyes, #11766, Bellflower, CA

Denco Family•Bellflower, CA

5d•$21 - $28•Onsite

About The Position

The General Manager has sole-charge responsibility for profitably operating a Popeyes restaurant in accordance with company practices and procedures. The role directs restaurant operations, including guest service, brand standards, employee training, staffing, financial performance, facilities, food safety, security, and compliance. The General Manager develops and coaches employees, implements corporate initiatives and local marketing plans, monitors operating results, and takes corrective action to achieve business goals. The position also maintains personnel files and follows company procedures for cash handling, inventory, and other operations. The job description states that duties may be amended or assigned as business needs require.

Requirements

At least 2 years of experience in restaurant, hospitality, or retail management.
Food Safety Manager certification.
Ability to work a minimum of 55 hours per week.
Strong organizational skills and excellent oral and written communication skills, including the ability to communicate with all levels of the organization in English.
Basic math skills, including addition, subtraction, multiplication, and division.
Ability to problem-solve and handle high-stress situations.
Ability to interpret financial statements and understand contributing factors.
Ability to multitask according to business demands and identify opportunities and implement corrective actions.
Ability to perform the duties of every position.
Reliable transportation to meet banking obligations.
Ability to exert up to 100 pounds of force occasionally, 50 pounds frequently, and 20 pounds constantly to move objects.
Ability to consistently carry products, boxes, and miscellaneous items weighing up to 70 pounds; climb ladders occasionally to check the roof A/C exhaust fan; operate registers, calculator, fax machine/service, computer and software; prepare products; hear, see, talk, kneel, lift, push, and reach as required; stand frequently; stoop frequently; and sit rarely.
Value for diversity and respect for others.

Nice To Haves

Additional operations and/or leadership experience is strongly preferred.
Associate’s or Bachelor’s degree preferred, or an equivalent combination of education and experience.

Responsibilities

Promote the company’s mission, vision, and core values, and assist others when needed.
Prepare and interpret financial and operational reports and schedules, analyze data, and develop solutions to achieve operating goals.
Direct restaurant operations, including guest service, brand standards execution, and employee training.
Oversee controllable costs and take corrective action to achieve profit and flow-through goals.
Implement, train employees on, and maintain execution of corporate initiatives and marketing promotions.
Develop assistant managers, shift leaders, and hourly employees through training programs, development plans, assignments, coaching, and constructive feedback.
Ensure equipment and facilities meet brand standards and government regulations, and take corrective action when needed.
Attract, hire, onboard, and retain hourly employees to meet staffing and guest-service requirements.
Address employee-relations issues and deviations from brand standards, involving the Assistant Manager and Human Resources Manager as appropriate.
Develop and execute local store marketing plans and build relationships with civic, business, school, and professional organizations to drive sales and guest counts.
Monitor security procedures to protect employees, guests, and company assets.
Enforce sanitary food-handling practices and cleanliness and maintenance of the kitchen, dining areas, and restrooms.
Create and maintain an enjoyable and respectful environment for guests and employees.
Maintain compliance with employment policies, brand standards, and applicable state, local, and federal regulations.
Follow management procedures for cash handling, inventory, and other restaurant operations.
Maintain a strong commitment to guest satisfaction.
Maintain hourly personnel files in accordance with applicable laws.
Perform duties of every position and complete other assigned tasks.
Work weekends, holidays, and evenings, and meet banking obligations using reliable transportation.

Benefits

401(k)
Medical, dental, and vision insurance for full-time employees.
50% discount on meals during shifts.
Free soft drinks, tea, and water during shifts.
Free uniform provided at orientation.
25% discount at more than 40 company-affiliated restaurants.
Flexible schedules.
Employee referral bonus.
Employee Assistance Program offering confidential personal and web-based support on topics including stress management, dependent care, nutrition, legal matters, and finances.
On-the-job skills training to prepare employees for advancement opportunities.