General Manager - Popeyes, #11766, Bellflower, CA

Denco Family • Bellflower, CA

5d • $21 - $28 • Onsite

About The Position

The General Manager is responsible for profitably operating a Popeyes restaurant in accordance with company practices and procedures, with sole-charge responsibility for the restaurant. The role oversees guest service, brand standards, employee training, financial and operational performance, staffing, facilities, safety, and compliance. The manager develops employees and local marketing efforts, addresses operational and employee-relations issues, and works to maintain a respectful environment for guests and employees. The listed pay range is $21.00–$28.00 per hour.

Requirements

• At least 2 years of experience in restaurant, hospitality, or retail management.
• Food Safety Manager certification.
• Strong organizational skills and excellent oral and written communication skills, including the ability to communicate in English with all levels of the organization.
• Basic math skills, including addition, subtraction, multiplication, and division.
• Ability to value diversity and show respect for others.
• Proven ability to solve problems and handle high-stress situations.
• Ability to interpret financial statements and understand contributing factors.
• Ability to multitask in response to business demands and identify opportunities, anticipate needs, and implement corrective actions.
• Ability to perform the job duties of every position.
• Ability to exert up to 100 pounds of force occasionally, up to 50 pounds frequently, and up to 20 pounds constantly to move objects.
• Ability to consistently carry products, boxes, and miscellaneous items weighing up to 70 pounds.
• Ability to occasionally climb ladders to the roof to check the A/C exhaust fan.
• Ability to operate registers, calculator, fax machine/service, computer and software, mail, and product; handle product preparation; hear and communicate with employees, customers, and suppliers; kneel, lift, push, reach, see, talk, stand, and stoop as required by the job.

Nice To Haves

• Additional operations and/or leadership experience is strongly preferred.
• Associate’s or Bachelor’s degree preferred, or equivalent combination of education and experience.

Responsibilities

• Promote the company mission, vision, and core values, and willingly assist others.
• Prepare and interpret financial and operational reports and schedules, analyze data, and develop solutions to achieve operating goals.
• Direct restaurant operations, including guest service, brand standards execution, and employee training.
• Achieve controllable profit and flow-through goals by overseeing controllable costs and taking corrective action.
• Implement, train employees on, and maintain execution of corporate initiatives and marketing promotions.
• Develop assistant managers, shift leaders, and hourly employees through training programs, development plans, assignments, coaching, and constructive feedback.
• Ensure equipment and facilities comply with brand standards and government regulations, and take corrective action when required.
• Attract, hire, onboard, and retain hourly employees to meet staffing and guest-service needs.
• Proactively address employee-relations issues and deviations from brand standards, involving the Assistant Manager and Human Resources Manager as appropriate.
• Develop and execute local store marketing plans and build relationships with civic, business, school, and professional organizations to drive sales and guest counts.
• Monitor security procedures to protect employees, guests, and company assets.
• Enforce sanitary food-handling practices and cleanliness and maintenance of kitchen, dining areas, and restrooms.
• Create and maintain an enjoyable and respectful environment for guests and employees.
• Maintain compliance with employment policies, brand standards, and applicable state, local, and federal regulations.
• Follow cash-handling, inventory, and other operational procedures.
• Maintain a strong commitment to guest satisfaction.
• Maintain hourly personnel files in accordance with applicable law.
• Perform the job duties of every position and complete other assigned tasks.
• Work a minimum of 55 hours per week and work weekends, holidays, and evenings.
• Meet banking obligations using reliable transportation.

Benefits

• 401(k), medical, dental, and vision insurance for full-time employees.
• 50% discount on meals during shifts.
• Free soft drinks, tea, and water during shifts.
• Free uniform provided at orientation.
• 25% discount at more than 40 company-affiliated restaurants.
• Flexible schedules.
• Employee referral bonus.
• Employee Assistance Program offering confidential personal and web-based support on topics including stress management, dependent care, nutrition, legal matters, and finances.
• On-the-job skills training to prepare employees for advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed