General Manager

FCX Performance•Muncie, IN

19d

About The Position

Applied Industrial Technologies is hiring a General Manager to lead a service center for a global industrial distribution company. The role combines sales leadership, service-center operations, and profit-and-loss responsibility. Reporting to the Regional Manager, the General Manager leads the Inside and Outside Sales team and spends significant time in the field developing customers and coaching Account Managers. The service center serves a diverse industrial B2B customer base, including agriculture, food, aggregate, mining, manufacturing, schools, hospitals, and government.

Requirements

At least 3 years of proven B2B outside industrial sales experience, calling on front-office and plant personnel.
Leadership and team-building experience.
Strong written and verbal communication skills, including English grammar.
Ability and desire to quickly learn new processes and systems.
Problem-solving and multitasking abilities, a sense of urgency, and a sense of humor.
Solid computer skills.
Valid driver's license and clean motor vehicle record (MVR).
High school diploma or equivalent.

Nice To Haves

Industrial sales or sales management experience preferred.
Bearings and/or power transmission sales experience.

Responsibilities

Manage service-center activities, including profitability and growth, inside and outside sales and service, product promotion programs, and office and warehouse functions.
Take responsibility for service-center P&L, including top- and bottom-line results.
Hire, train, and develop a strong-performing team; lead training in sales expertise and product knowledge.
Champion leadership competencies and lead the Inside and Outside Sales team.
Ensure strong customer relations and satisfaction.
Develop, manage, and implement service-center sales activities and strategies, account assignments, territory management, sales goals, and margin targets.
Identify and evaluate new customers, market conditions, opportunities, and competitive pressures.
Recommend and implement actions to maximize sales, increase margins, and expand market share.
Personally manage assigned accounts as required and develop customers in the field.
Coach Account Managers and lead by example.
Create a positive, dynamic, and fun work environment.