General Manager - Retail and Restaurant LAN Airport

Tailwind Deli News & Gifts Inc•Lansing, MI

21d•$60,000 - $64,000•Onsite

About The Position

Tailwind Hospitality is seeking a General Manager to oversee Retail and Restaurant operations at LAN Airport. The role is responsible for smooth and efficient business operations, maintaining high standards of customer service, and driving profitability and growth while fostering a positive and productive work environment. The General Manager also contributes to food and beverage strategy, financial planning, supply management, and safe, compliant service operations. Tailwind encourages Veterans and military family members to apply.

Requirements

2–5 years of General Manager experience.
Knowledge of food and beverage industry trends.
Experience managing food costs and P&L management.
Proven track record of driving business growth and profitability.
Strong leadership and people management skills.
Excellent communication and interpersonal skills.
Ability to pass a background check.
Reliable transportation.
ServSafe certification.
Food Handler certification.

Responsibilities

Monitor and control payroll and other expenses.
Manage Retail and Restaurant operations.
Adhere to food and beverage budgets.
Develop and implement strategies to achieve business goals and objectives.
Create schedules using forecasting and scheduling tools to maximize efficiency and labor savings.
Contribute information, analysis, and recommendations to food and beverage organizational strategy and direction.
Participate in weekly department head meetings and individual meetings as needed to meet business plan objectives and provide appropriate communication and direction.
Develop budgets and capital expenditure plans; anticipate financial requirements, trends, and variances; measure and analyze results; and initiate corrective actions to minimize the impact of variances.
Manage food and beverage supplies by working with sales representatives, negotiating prices and contracts, developing preferred supplier lists, reviewing usage reports, analyzing variances, and taking corrective actions.
Keep food and beverage equipment operating by enforcing adherence to operating instructions.
Maintain a safe, secure, legal, and healthy work environment by establishing, following, and enforcing sanitation and food and beverage preparation and service standards and procedures.
Maintain the integrity of company proprietary information and protect company assets.
Perform other duties as assigned, planned or unplanned.