General Manager
About The Position
Tip Top Garage Doors is seeking a hands-on General Manager to lead its service and installation teams in Charlotte, NC. The role oversees daily operations, field performance, scheduling, inventory, safety, and profitability, with the goal of delivering strong customer experiences and financial results. The General Manager partners with Sales to drive revenue and margin, maintains quality and safety standards, and supports hiring and team development. The position offers a stated pay range of $110,000–$150,000, described as potential commissioned compensation that is not guaranteed.
Requirements
- Operations leadership experience; home services experience is preferred.
- Knowledge of residential and commercial garage doors.
- Strong financial and data analysis skills.
- Excellent communication and leadership abilities.
- Valid driver's license.
- Successful completion of pre-employment background and drug screenings and a motor vehicle record check.
Nice To Haves
- Experience with ServiceTitan is strongly preferred.
- Home services operations experience is preferred.
Responsibilities
- Lead service and installation operations.
- Manage dispatch, scheduling, and technician performance.
- Oversee inventory, fleet maintenance, and operational reporting.
- Partner with Sales to drive revenue and margin.
- Maintain OSHA compliance and conduct safety training.
- Resolve customer concerns and uphold quality standards.
- Assist with hiring, onboarding, and team development.
Benefits
- Health, dental, and vision coverage.
- Paid time off and paid holidays.
- 401(k) with employer match.
- Employer-paid life insurance, long-term disability, and short-term disability coverage.
- Growth opportunities within a leading residential services organization.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
