General Manager - Hilton Garden Inn Albany Airport

Schulte Hospitality Group•Town of Colonie, NY

About The Position

Schulte Hospitality Group is seeking a dynamic, service-oriented General Manager for the Hilton Garden Inn Albany Airport. The role is part of an organization focused on hospitality, respectful and authentic service, prioritizing stakeholders, and making a positive impact. The General Manager oversees hotel operations, financial performance, staff, guest concerns, events, property assets, safety, inspections, brand standards, and regulatory compliance. Schulte Hospitality Group describes itself as a third-party management company operating more than 200 locations across 38 states and 3 countries, with properties and restaurants associated with brands including Marriott, Hilton, IHG, and Hyatt, as well as independent, boutique, and lifestyle properties.

Requirements

  • Ability to communicate effectively verbally and in writing.
  • Demonstrated ability to lead a team.
  • Excellent attention to detail.
  • Financial savvy.
  • Proficiency in Microsoft Office products.
  • Ability to work in a fast-paced environment and multitask.

Responsibilities

  • Manage budgets and financial plans and control expenditure.
  • Maintain statistical and financial records.
  • Set and achieve sales and profit targets.
  • Recruit, train, and monitor staff.
  • Plan work schedules for individuals and teams.
  • Respond appropriately to and resolve guest concerns.
  • Address problems and troubleshoot.
  • Ensure events and conferences run smoothly.
  • Preserve hotel assets, including supervising maintenance, supplies, renovations, and furnishings.
  • Maintain relationships with contractors, vendors, and suppliers.
  • Ensure a safe and secure environment for guests and associates.
  • Maintain appropriate property inspections as identified by the organization and brand.
  • Ensure the property meets brand guidelines and expectations for service and all standards.
  • Ensure compliance with licensing laws, health and safety requirements, and other statutory regulations.
  • Perform other duties as assigned to meet business objectives.

Benefits

  • Daily Pay, allowing associates to get paid today for work today.
  • Free telemedicine and virtual mental health care access for all associates starting day one.
  • Multiple health insurance options.
  • Multiple life insurance options.
  • 401(k) plan with company match.
  • Paid parental leave.
  • Paid time off for eligible associates in accordance with company policy.
  • Holiday pay.
  • Pet insurance.
  • Employee Assistance Program.
  • Schulte Savings Marketplace discounts on event tickets, electronics, gym memberships, and more.
  • Flexible work environment.
  • Career growth opportunities.
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