Hilton Garden Inn Boise Downtown - General Manager

Aimbridge Hospitality•Boise, ID

About The Position

The General Manager leads the hotel's operations, drives financial results, and maintains high service standards while ensuring compliance. The role develops and executes sales strategies, manages budgets, uses hotel systems and reporting tools to support efficient operations and sound decisions, and creates excellent guest experiences. The General Manager also coaches and supports employees, builds a strong team, and represents the hotel in relationships with owners, community leaders, and other stakeholders. The property is the Hilton Garden Inn Boise Downtown, located near Idaho Central Arena, the Boise River Greenbelt trail, and downtown dining. The hotel offers the Garden Grille & Bar, evening room service, and an indoor pool. The posting describes a supportive, collaborative work environment with monthly team-building activities and events. Employees hired into full-time positions become eligible for the listed benefits after an initial waiting period. The posting also notes Daily Pay is available; applicants are directed to ask their recruiter for details.

Requirements

  • At least 6 years of progressive experience in a hotel or related field; or a 4-year college degree with 4 to 5 years of related experience; or a 2-year college degree with 5 to 6 years of related experience.
  • Valid driver's license for the applicable state.

Responsibilities

  • Lead hotel operations and maintain high service standards while ensuring compliance.
  • Maximize financial results by increasing revenue, controlling costs, and managing hotel finances.
  • Develop sales strategies, support the budget, and build relationships with major accounts to increase bookings.
  • Use reporting and technology tools to streamline operations and inform timely decisions.
  • Deliver excellent guest service, resolve guest issues, and create memorable stays.
  • Inspire, coach, support, and lead employees while building a strong team.
  • Build relationships with owners, community leaders, and other stakeholders, representing the hotel as an ambassador.

Benefits

  • Medical, dental, and vision coverage
  • Short-term and long-term disability income insurance
  • Term life and AD&D insurance
  • Paid time off
  • Employee assistance program
  • 401(k) retirement plan
  • Daily Pay
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