General Manager
About The Position
The General Manager manages the restaurant’s daily operations, including selecting, developing, and managing employee performance. The role oversees food-supply inventory and ordering, works to optimize profits, and ensures guests are satisfied with their dining experience. The General Manager reports to the District Manager. Taco Time NW emphasizes fresh, quality food, fast service, and an engaged staff, while encouraging General Managers to operate their restaurants with pride, drive, energy, and compassion. The company describes a thorough training process and encourages managers to work reasonable hours and five-day work weeks. Its hiring process is completely virtual.
Requirements
- Valid food handlers permit.
- Two to three years of previous restaurant management experience.
- Strong computer skills and knowledge of Excel and Word.
- Ability to lead and develop a team.
- Strong communication skills and ability to listen attentively to guests and team members.
- Ability to demonstrate accuracy and thoroughness and look for ways to improve and promote quality.
- Ability to coordinate a wide range of activities simultaneously under pressure and recommend appropriate solutions to restaurant problems.
- Strong customer service, quality focus, leadership ability, and decision-making skills.
Responsibilities
- Adhere to company standards and service levels to increase sales and minimize food, beverage, supply, utility, and labor costs.
- Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
- Ensure compliance with operational standards, company policies, and procedures.
- Manage shifts, including daily decision-making, scheduling, and planning while upholding standards, product quality, and cleanliness.
- Investigate and resolve complaints about food quality and service, taking appropriate action to encourage dissatisfied guests to return.
- Interview, hire, train, and develop employees; coach and counsel employees and terminate them when necessary.
- Develop employees by providing feedback, setting performance expectations, and conducting performance reviews.
- Maintain an accurate, up-to-date staffing plan; prepare schedules and ensure the restaurant is staffed for all shifts.
- Complete financial and administrative duties accurately, on time, and in accordance with company policies and procedures.
- Promote the restaurant by coordinating promotional activities, displaying signage, and engaging positively with the community.
- Participate in preparing and cooking, assembling, or packaging food; collect guest payments; and provide guest service as needed to maintain business flow.
- Perform other duties as assigned.
Benefits
- Competitive wages and bonus potential.
- Payday every Friday.
- Medical and dental benefits.
- 401(k) retirement plans.
- Education assistance.
- Childcare assistance.
- Quality of life and flexible schedules.
- Free employee shift meals.
- Paid time off: 80 hours after 90 days of employment.
- Promotions from within.
- Taco Time Cares employee hardship program.
- Employee discounts for the employee and immediate family.
- Employees can purchase up to $40 worth of Taco Time through the Taco Time NW app three times per week during non-prime-time hours.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
