General Manager - Restaurant

Love's Travel Stops & Country Stores • Jacksonville, FL

2d

About The Position

Restaurant General Managers at Love’s help ensure the smooth and efficient operation of high-volume, multi-facet restaurants and fresh kitchens. They lead staff in providing exceptional customer service, managing processes, and executing strategies to improve sales and customer satisfaction. The role involves maintaining food safety and kitchen standards, managing inventory and food preparation, supporting operational execution and staff development, and using financial reports to identify business changes and opportunities. The position also addresses customer feedback to improve the dining experience.

Requirements

• At least 2 years of restaurant management experience.
• At least 2 years managing operations with annual sales volume of $1 million or more.
• At least 2 years affecting and deciphering budgets and profit and loss statements.
• Ability to successfully complete a pre-employment drug screen and background check; additional screening may include a motor vehicle check and/or DOT physical.
• Excellent communication and interpersonal skills, with a focus on customer satisfaction.
• Strong organizational and multitasking abilities, with attention to detail.
• Ability to navigate various computer programs, systems, and technology tools as part of daily operations.
• Ability to talk, hear, move around, lift up to 50 pounds, and see clearly to perform job duties.

Responsibilities

• Ensure the kitchen is safe, clean, and well maintained, and that proper food safety procedures are followed.
• Drive sales through efficient ordering, stocking, inventory management, and food preparation.
• Assist the General Manager with task execution and completion, safety practices, scheduling, cash integrity, talent acquisition and development, and daily, weekly, and monthly reporting.
• Work alongside team members to train and develop them in preparing and packaging customer orders promptly and meeting customer service expectations.
• Understand financial reporting, including profit and loss statements, to influence business changes and capitalize on opportunities.
• Address customer feedback and work to improve the overall dining experience.

Benefits

• Company-funded tuition assistance
• Paid time off
• Flexible scheduling
• 401(k) with 100% company match up to 5%
• Medical, dental, and vision insurance after 30 days
• Competitive pay
• Career development
• Quarterly bonus program
• Profit-sharing opportunity

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed