General Manager-QSR

marcjaxllc•Hampton, VA

1d•$60,000 - $65,000•Onsite

About The Position

A hands-on General Manager will lead the full day-to-day operation of a Wendy’s restaurant in the Hampton Roads market. Reporting to the District Manager, the General Manager is responsible for guest experience, drive-thru speed, food safety, food and labor costs, team development, and the restaurant’s store-level P&L. The role leads and coaches the restaurant team and drives restaurant performance. The company operates more than 230 Wendy’s, Taco Bell, and 7 Brew locations across eight states, with approximately 7,000 team members. It is expanding across Virginia and North Carolina and offers opportunities for leaders to advance.

Requirements

Restaurant management experience, preferably in quick-service or fast-casual restaurants; drive-thru experience is preferred.
Ability to build strong teams, develop people, and hold team members accountable.
Understanding of restaurant operations, food safety, labor management, and cost control.
Positive, hands-on leadership style and strong communication skills.
Confidence making decisions and solving problems in a fast-paced environment.
Readiness to take ownership of restaurant performance.
Availability to work nights, weekends, and holidays as business requires.

Nice To Haves

Experience in quick-service or fast-casual restaurants, ideally with a drive-thru.

Responsibilities

Build, motivate, and develop a team focused on great food and guest service.
Recruit, hire, train, and coach team members and create opportunities for their advancement.
Oversee daily restaurant operations, food safety, quality, cleanliness, and Wendy’s brand standards across every daypart.
Manage labor, food costs, inventory, and financial metrics to meet restaurant goals and drive quarterly bonus results.
Lead by example to provide guests with a positive Wendy’s experience.
Own the restaurant’s day-to-day performance and store-level P&L.