General Manager

31042 Jersey Mike's Woodhaven • Woodhaven, MI

5d

About The Position

The General Manager is responsible for the complete and total management of a Jersey Mike’s store or operation. The role oversees store sales and volume, service quality, customer satisfaction, and profit margin. The General Manager creates employee schedules, places inventory orders, leads employee training, leads by example, and participates in management team meetings and strategy sessions. Tasks may be delegated, but ultimate responsibility rests with the General Manager.

Jersey Mike’s describes its culture as community-minded and committed to the personal and professional development of its people. The position involves learning the business, serving customers, and contributing to a positive, spirited work environment. The restaurants are independently owned and operated franchise locations; wages and benefits are set by each franchisee.

Requirements

• High school degree or equivalent.
• Must be 18 years or older to operate the slicer.
• Serve Safe Certification - Food Handler.
• Must have reliable transportation.
• Excellent menu and product knowledge.
• Ability to thrive in a fast-paced environment.
• Desire to improve oneself and skill sets.
• Ability to communicate effectively with guests.
• Participate in all Jersey Mike’s training programs.
• Ability to meet schedule requirements and be a reliable performer.

Nice To Haves

• Two years of quick-service restaurant (QSR) experience preferred.
• Awesome personality.

Responsibilities

• Manage the complete operation of a Jersey Mike’s store.
• Oversee store sales and volume.
• Oversee quality of service and customer satisfaction.
• Manage profit margin.
• Create employee schedules.
• Place inventory orders.
• Lead employee training.
• Lead by example.
• Participate in management team meetings and strategy sessions.
• Retain ultimate responsibility for the store even when tasks are delegated.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED