General Manager

Kneaders • Provo, UT

19d • $45,000 - $60,000

About The Position

Kneaders Bakery & Café is seeking a disciplined General Manager for its Provo area who can lead the store as a business, with responsibility for financial performance, leadership development, culture, and profitability. This is not a shift-running role; the General Manager is described as the CEO of the store.

The role carries full P&L responsibility and ownership of prime cost management, sales growth, hiring and developing leaders, guest loyalty, local community presence, operational compliance, and execution. Success includes disciplined prime-cost control, year-over-year sales growth, low leadership turnover, a developed leadership bench, and a strong culture with high accountability and low drama.

The schedule includes Sundays off and closure on Thanksgiving Day and Christmas Day. Weekend and peak-season leadership presence is required, and business peaks before major holidays. For the right candidate, the role may lead to future operating-partner opportunities based on performance, trust, sustained results, and long-term alignment; partnership is not promised.

Requirements

• 3–5+ years of high-volume restaurant leadership experience.
• Strong financial acumen, including P&L, labor percentage, and food cost percentage.
• Experience building and retaining leadership teams.
• Emotional maturity and the ability to build alignment rather than politics.
• Long-term thinking.

Nice To Haves

• Interest in thinking like an owner and pursuing potential future operating-partner opportunities based on performance, trust, and sustained results.

Responsibilities

• Manage the store’s full P&L.
• Control prime costs, including labor and food costs.
• Develop strategies to grow sales.
• Hire and develop leaders.
• Build guest loyalty and maintain a local community presence.
• Ensure operational compliance and execution.
• Own the store’s culture and profitability.
• Provide leadership presence on weekends and during peak seasons.

Benefits

• Competitive base salary plus performance bonus.
• Sundays off.
• Thanksgiving Day and Christmas Day off.
• Long-term growth potential.
• Performance-driven culture with clear expectations.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed